How To Fix I3304 - Error & when copying the settlement rule

SAP Error Message - Details

• Message type: E = Error

• Message class: I3 - PM Order Management and PM/SD Interface

• Message number: 304

• Message text: Error & when copying the settlement rule

What causes this issue?

According to table T399A, the system should determine a
<DS:GLOS.3526B633AFAB52B9E10000009B38F974>settlement rule</> for the
order to be generated. However, when copying the rule from the order
template &V3&, the system produces the error &V1&.
List of errors
<ZH>1</>: The order template does not exist.
<ZH>2</>: The order template does not have a settlement rule.
<ZH>3</>: The settlement rule of the order template is not the same as
the settlement rule of the order to be created.
<ZH>4</>: The settlement rule of the order template could not be copied.
<ZH>5</>: The settlement rule of the order template contains errors.

How to fix this error?

Check that the settings of the service object &V2& are correct with
regard to the settlement rule.
<DS:TRAS.OISC>Perform function</>

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Check that you have created a correct settlement order for your order
template &V3&.
<DS:TRAN.IW33>Perform function</>
Check the general settings of the order settlement.
<DS:CHAP.SIMG_CMMENUOLIAOKOA1>Perform function</>

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message I3304 - Error & when copying the settlement rule ?

  The SAP error message I3304 typically occurs when there is an issue with the settlement rule in the context of internal orders, projects, or other cost objects. This error can arise during the copying of settlement rules, and it usually indicates that there is a problem with the configuration or data associated with the settlement rule.
  Cause of Error I3304
  
  Missing or Incorrect Configuration: The settlement profile or the settlement rule may not be correctly configured in the system.
  Invalid Data: The data being copied may contain invalid entries or references that do not exist in the system.
  Authorization Issues: The user may not have the necessary authorizations to perform the operation.
  Inconsistent Data: There may be inconsistencies in the data related to the cost object or the settlement rule.
  
  Solution to Error I3304
  
  Check Configuration: Ensure that the settlement profile and rules are correctly configured in the system. You can do this by navigating to the relevant configuration settings in the SAP system.
  Validate Data: Review the data you are trying to copy. Make sure that all references (such as cost centers, internal orders, etc.) are valid and exist in the system.
  Authorization Check: Verify that the user has the necessary authorizations to copy settlement rules. If not, consult with your SAP security team to obtain the required permissions.
  Review Logs: Check the system logs for any additional error messages or warnings that may provide more context about the issue.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on settlement rules and any known issues related to error I3304.
  Testing in Development: If possible, replicate the issue in a development or test environment to better understand the cause and test potential solutions without affecting production data.
  
  Related Information
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as KO02 (Change Order), KO03 (Display Order), and KOB1 (Order Line Items) to analyze the settlement rules.
  SAP Notes: Check SAP Notes for any known issues or patches related to error I3304. You can search for relevant notes in the SAP Support Portal.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the issue persists after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.