How To Fix I3102 - Order type & not specified for service

SAP Error Message - Details

• Message type: E = Error

• Message class: I3 - PM Order Management and PM/SD Interface

• Message number: 102

• Message text: Order type & not specified for service

What causes this issue?

The order type you have specified has not been specified for the
service.

System Response

You may assign only one order type to a service product. The order type
must be flagged by a service indicator.

How to fix this error?

Use the order type that has been flagged by a service indicator or set
the service indicator in the order type.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message I3102 - Order type & not specified for service ?

  The SAP error message I3102 ("Order type & not specified for service") typically occurs in the context of service order processing within the SAP system. This error indicates that the system is unable to determine the appropriate order type for a service-related transaction, which is necessary for processing the order correctly.
  Cause:
  
  Missing Configuration: The order type for the service may not be defined in the system configuration. This can happen if the order type has not been set up in the relevant customizing settings.
  Incorrect Master Data: The service master data or the order type settings may not be correctly maintained, leading to the system being unable to identify the order type.
  User Input Error: The user may not have specified the order type when creating or processing the service order.
  
  Solution:
  
  
  Check Configuration:
  
  Go to the SAP Customizing Implementation Guide (IMG) and navigate to the relevant section for service order types.
  Ensure that the order type for services is defined and properly configured. This includes checking the settings under:
  
  Logistics > Service Processing > Service Order > Define Order Types.
  
  
  Make sure that the order type is linked to the appropriate service-related processes.
  
  
  
  Review Master Data:
  
  Check the service master data to ensure that all necessary fields, including the order type, are filled out correctly.
  Verify that the service is assigned to the correct order type in the system.
  
  
  
  User Input:
  
  When creating or processing a service order, ensure that the order type is specified correctly in the relevant fields.
  If the order type is not visible, check if the user has the necessary authorizations to access it.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources for additional guidance on service order types and their configuration.
  
  
  
  Testing:
  
  After making any changes, perform a test transaction to ensure that the error no longer occurs and that the service order can be processed successfully.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like IW31 (Create Service Order) or IW32 (Change Service Order) to test the order creation process.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Roles and Authorizations: Ensure that the user has the necessary roles and authorizations to create and manage service orders.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in service order processing.