How To Fix I0310 - --> Data record blocked by another user

SAP Error Message - Details

• Message type: E = Error

• Message class: I0 - Messages for PM tables

• Message number: 310

• Message text: --> Data record blocked by another user

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message I0310 - --> Data record blocked by another user ?

  The SAP error message I0310, which states "Data record blocked by another user," typically occurs when a user attempts to access or modify a data record that is currently locked by another user. This locking mechanism is a part of SAP's concurrency control to ensure data integrity and prevent conflicts when multiple users are trying to access the same data simultaneously.
  Causes:
  
  Concurrent Access: Another user is currently editing or has locked the record you are trying to access.
  Session Timeout: A previous session may not have released the lock due to a timeout or an unexpected termination.
  Long-running Transactions: A transaction that takes a long time to complete may hold locks longer than expected.
  Background Jobs: Background jobs or processes that are running may also hold locks on certain records.
  
  Solutions:
  
  Wait and Retry: If the lock is temporary, waiting for a few moments and then retrying the operation may resolve the issue.
  Identify the Lock: Use transaction codes like SM12 (Display and Delete Locks) to identify which user or process is holding the lock. You can check the lock entries and see if you can contact the user to release the lock.
  Release the Lock: If you have the necessary authorizations, you can manually delete the lock entry in SM12. However, this should be done with caution, as it may lead to data inconsistencies if the other user is still working on the record.
  Check for Long Transactions: Review any long-running transactions that may be holding locks and optimize them if necessary.
  System Configuration: Ensure that the system is configured correctly to handle locking mechanisms efficiently, including timeout settings.
  
  Related Information:
  
  Transaction Codes:
  
  SM12: To view and manage lock entries.
  SM21: To check system logs for any related issues.
  ST22: To check for dumps that might indicate underlying issues.
  
  
  User Communication: If you identify the user holding the lock, communicate with them to understand if they can release the record.
  Documentation: Refer to SAP documentation for more details on locking mechanisms and best practices for managing data access.
  
  Best Practices:
  
  Encourage users to log off properly to ensure locks are released.
  Train users on how to handle locks and what to do if they encounter this error.
  Monitor and optimize long-running transactions to minimize the chances of locks being held for extended periods.
  
  By following these steps, you should be able to address the I0310 error effectively.