How To Fix HSM_API004 - Country &1 does not exist or is not activated

SAP Error Message - Details

• Message type: E = Error

• Message class: HSM_API - HM: Hazardous Substance Master APIs

• Message number: 004

• Message text: Country &1 does not exist or is not activated

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

INCLUDE EHS3/NA_GEN_CORRECT_ENTRY OBJECT DOKU ID TX

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HSM_API004 - Country &1 does not exist or is not activated ?

  The SAP error message HSM_API004 indicates that the specified country (denoted by &1 in the error message) does not exist in the system or is not activated. This error typically arises in the context of handling country-specific data, such as when working with Human Capital Management (HCM) or other modules that require country-specific configurations.
  Cause:
  
  Country Not Defined: The country code you are trying to use is not defined in the SAP system.
  Country Not Activated: The country may be defined but not activated in the system settings.
  Configuration Issues: There may be issues with the configuration settings related to country-specific data.
  Data Entry Error: There could be a typo or incorrect entry in the country code.
  
  Solution:
  
  
  Check Country Configuration:
  
  Go to the transaction code SPRO (SAP Project Reference Object).
  Navigate to IMG (Implementation Guide) > Enterprise Structure > Definition > Logistics - General > Define Countries.
  Verify if the country in question is listed and properly configured.
  
  
  
  Activate the Country:
  
  If the country exists but is not activated, you may need to activate it. This can usually be done in the same configuration area where you defined the country.
  
  
  
  Verify Country Code:
  
  Ensure that the country code you are using is correct. Check for any typos or incorrect entries.
  
  
  
  Check User Authorizations:
  
  Ensure that the user has the necessary authorizations to access the country-specific data.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources for any additional steps or considerations specific to your version of SAP.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO for configuration and SE11 for data dictionary checks.
  Country-Specific Settings: Different modules may have specific requirements for country settings, so ensure that you are looking in the right context (e.g., HCM, FI, etc.).
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  By following these steps, you should be able to resolve the HSM_API004 error and ensure that the country in question is properly configured and activated in your SAP system.