How To Fix HRTNM_MSG013 - Impossible to retrieve default duration from catalog object

SAP Error Message - Details

• Message type: E = Error

• Message class: HRTNM_MSG - Message class for Training Needs Management

• Message number: 013

• Message text: Impossible to retrieve default duration from catalog object

What causes this issue?

The current TN object linked to a D object, that is a business event
type, has no <ZH>1042 </>infotype defined. As a consequence, retrieving
a default training duration is not possible.

System Response

The system sends a warning message

How to fix this error?

Speciify a duration for the training.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRTNM_MSG013 - Impossible to retrieve default duration from catalog object ?

  The SAP error message HRTNM_MSG013 ("Impossible to retrieve default duration from catalog object") typically occurs in the context of SAP's Talent Management or Learning Management modules. This error indicates that the system is unable to retrieve the default duration for a specific catalog object, which is often related to training courses or learning items.
  Causes:
  
  Missing Configuration: The catalog object (e.g., a training course) may not have a default duration set in the system.
  Data Inconsistency: There may be inconsistencies or missing data in the configuration of the catalog object.
  Authorization Issues: The user may not have the necessary permissions to access the catalog object or its details.
  System Errors: There could be a temporary issue with the SAP system or database that is preventing the retrieval of the information.
  
  Solutions:
  
  
  Check Catalog Object Configuration:
  
  Navigate to the relevant configuration settings for the catalog object in SAP.
  Ensure that the default duration is set correctly for the object in question.
  
  
  
  Review Data Consistency:
  
  Verify that all required fields and settings for the catalog object are filled out correctly.
  Check for any missing entries or inconsistencies in the related tables.
  
  
  
  User Authorizations:
  
  Ensure that the user encountering the error has the necessary authorizations to view and access the catalog object.
  Review the user roles and permissions in the SAP system.
  
  
  
  System Check:
  
  If the issue persists, check for any system errors or logs that might indicate a broader problem.
  Consider restarting the relevant services or contacting your SAP Basis team for assistance.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or support notes related to the specific module you are working with for additional troubleshooting steps.
  
  
  
  Contact SAP Support:
  
  If the issue cannot be resolved internally, consider reaching out to SAP support for further assistance, providing them with the error message and context.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PFTC (for task management) or LP10 (for learning plans) that may help in navigating the configuration.
  SAP Notes: Search for SAP Notes related to HRTNM_MSG013 in the SAP Support Portal for any known issues or patches.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.