How To Fix HRTNM_LSO_MSG021 - Valuation path not saved: incomplete record

SAP Error Message - Details

• Message type: E = Error

• Message class: HRTNM_LSO_MSG - Message class for LSO Integration

• Message number: 021

• Message text: Valuation path not saved: incomplete record

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRTNM_LSO_MSG021 - Valuation path not saved: incomplete record ?

  The SAP error message HRTNM_LSO_MSG021 with the description "Valuation path not saved: incomplete record" typically occurs in the context of SAP Learning Solution (LSO) when there is an issue with the configuration of the valuation path for a learning event or course.
  Cause:
  The error usually arises due to one or more of the following reasons:
  
  
  Incomplete Configuration: The valuation path for the learning event has not been fully configured. This could mean that required fields are missing or not properly filled out.
  
  
  Missing Data: Certain required data elements or settings related to the valuation path are missing, leading to an incomplete record.
  
  
  Authorization Issues: The user may not have the necessary authorizations to save changes to the valuation path.
  
  
  System Bugs or Inconsistencies: There may be bugs in the system or inconsistencies in the data that prevent the valuation path from being saved.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Configuration:
  
  Navigate to the configuration settings for the valuation path in the SAP LSO module.
  Ensure that all required fields are filled out correctly and that there are no missing entries.
  
  
  
  Review Required Data:
  
  Verify that all necessary data related to the valuation path is present and correctly configured.
  Check for any dependencies or prerequisites that need to be fulfilled.
  
  
  
  Authorization Check:
  
  Ensure that the user has the appropriate authorizations to make changes to the valuation path.
  If necessary, consult with your SAP security team to verify and adjust user roles.
  
  
  
  System Logs and Notes:
  
  Check the system logs for any additional error messages or warnings that may provide more context about the issue.
  Look for SAP Notes related to this error message in the SAP Support Portal, as there may be known issues or patches available.
  
  
  
  Testing:
  
  After making the necessary changes, try to save the valuation path again to see if the issue is resolved.
  If the problem persists, consider testing in a development or quality assurance environment to isolate the issue.
  
  
  
  Consult SAP Support:
  
  If you are unable to resolve the issue, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error and the steps you have already taken.
  
  
  
  Related Information:
  
  SAP Learning Solution (LSO): This module is designed to manage and deliver training and learning activities within an organization.
  Valuation Path: In SAP LSO, a valuation path is used to determine how costs are calculated for learning events, including pricing and billing information.
  SAP Notes: Regularly check for updates and patches in the SAP Support Portal that may address known issues related to this error.
  
  By following these steps, you should be able to identify and resolve the cause of the error message HRTNM_LSO_MSG021.