How To Fix HRTNM_LSO_MSG023 - Action not allowed: a record already exist for the course type &1 (&2)

SAP Error Message - Details

• Message type: E = Error

• Message class: HRTNM_LSO_MSG - Message class for LSO Integration

• Message number: 023

• Message text: Action not allowed: a record already exist for the course type &1 (&2)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRTNM_LSO_MSG023 - Action not allowed: a record already exist for the course type &1 (&2) ?

  The SAP error message HRTNM_LSO_MSG023 indicates that an action is not allowed because a record already exists for the specified course type. This typically occurs in the context of SAP Learning Solution (LSO) when trying to create or modify a course that already has an existing record for the specified course type.
  Cause:
  The error is triggered when:
  
  You attempt to create a new course or modify an existing one, but a record for the same course type already exists in the system.
  There may be a duplicate entry in the database for the course type you are trying to create or modify.
  The system is enforcing a rule that prevents multiple records of the same course type from being created.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Existing Records:
  
  Navigate to the relevant transaction in SAP (e.g., transaction code LP01 for course management).
  Search for existing courses of the same type to confirm that a record already exists.
  
  
  
  Modify Existing Record:
  
  If a record already exists, consider modifying the existing course instead of creating a new one. You can update the details as needed.
  
  
  
  Delete Duplicate Records:
  
  If you find that there are indeed duplicate records that should not exist, you may need to delete the unnecessary records. Ensure you have the necessary authorizations to perform this action.
  
  
  
  Consult Documentation:
  
  Review the SAP documentation or help files related to the Learning Solution to understand the constraints and rules regarding course types.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for managing courses in SAP LSO, such as LP01 (Course Management) and LP02 (Course Type Management).
  Authorization: Ensure that you have the necessary authorizations to create or modify course records in the system.
  SAP Notes: Check for any SAP Notes related to this error message for additional insights or patches that may address the issue.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.