How To Fix HRTMC_RM151 - No performance or potential history due to different scales

SAP Error Message - Details

• Message type: E = Error

• Message class: HRTMC_RM - Message Class for Talent Review Meeting

• Message number: 151

• Message text: No performance or potential history due to different scales

What causes this issue?

A history of performance and potential values (such as the trend icons)
can only be displayed if the scales for the previous values match those
of the current values. This is not the case for person number &1.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRTMC_RM151 - No performance or potential history due to different scales ?

  The SAP error message HRTMC_RM151, which states "No performance or potential history due to different scales," typically occurs in the context of Talent Management or Performance Management modules within SAP SuccessFactors or SAP ERP systems. This error indicates that there is a mismatch in the scales used for performance or potential evaluations, which prevents the system from retrieving or displaying the relevant history for an employee.
  Cause:
  
  
  Different Rating Scales: The most common cause of this error is that the performance or potential ratings for an employee are recorded using different scales (e.g., a 5-point scale vs. a 10-point scale). If the historical data uses a different scale than the current evaluation, the system cannot reconcile the two.
  
  
  Configuration Issues: There may be configuration issues in the system where the scales for performance and potential evaluations are not aligned or have been changed without proper migration of historical data.
  
  
  Data Migration Issues: If data has been migrated from another system or if there have been changes in the rating scales, inconsistencies may arise.
  
  
  Solution:
  
  
  Check Rating Scales: Review the rating scales configured in the system for performance and potential evaluations. Ensure that they are consistent across all evaluations for the employee in question.
  
  
  Align Scales: If there are discrepancies, you may need to align the scales. This could involve updating the historical data to match the current scale or adjusting the current evaluation to use the historical scale.
  
  
  Data Correction: If the issue is due to data migration, you may need to correct the historical data entries to ensure they conform to the current rating scale.
  
  
  Consult Documentation: Refer to SAP documentation or support resources for guidance on how to manage rating scales and resolve discrepancies.
  
  
  Contact SAP Support: If the issue persists after checking and aligning the scales, consider reaching out to SAP support for further assistance. They may provide specific tools or methods to resolve the issue.
  
  
  Related Information:
  
  Performance Management Configuration: Familiarize yourself with the configuration settings for performance management in SAP, including how to set up and manage rating scales.
  Data Migration Best Practices: If you are migrating data, ensure you follow best practices to avoid inconsistencies in rating scales.
  User Training: Ensure that users involved in performance evaluations are trained on the correct use of scales to prevent future discrepancies.
  
  By addressing the root cause of the error and ensuring consistency in rating scales, you should be able to resolve the HRTMC_RM151 error and retrieve the necessary performance or potential history for employees.