How To Fix HRTMC_RM087 - The update of the appraisal documents was started in the background

SAP Error Message - Details

• Message type: E = Error

• Message class: HRTMC_RM - Message Class for Talent Review Meeting

• Message number: 087

• Message text: The update of the appraisal documents was started in the background

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

As soon as the update of the appraisal documents has finished, you can
see the results in the follow-up list. To update the display in the
follow-up list, choose <LS>Update</> or call the <LS>Follow-Up</> tab
again.
If errors occur during the update of an appraisal document, the system
displays an <LS>Error</> icon in the follow-up list in the <LS>Status</>
column. You can click on the icon to display the error message. The
error message is also contained in the error log. There is a link to the
error log above the follow-up list.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRTMC_RM087 - The update of the appraisal documents was started in the background ?

  The SAP error message HRTMC_RM087, which states "The update of the appraisal documents was started in the background," typically indicates that there is a background job running that is responsible for updating appraisal documents in the Talent Management module. This message is not necessarily an error but rather an informational message indicating that the process is ongoing.
  Cause:
  
  Background Job Running: The system is processing updates to appraisal documents in the background. This can happen if there are multiple appraisals being processed simultaneously or if the system is handling a large volume of data.
  Long Processing Time: If the appraisal documents are complex or if there are many documents to update, the process may take longer than expected.
  System Performance: Performance issues in the SAP system can also lead to delays in processing background jobs.
  
  Solution:
  
  
  Check Background Job Status: 
  
  Go to transaction code SM37 to check the status of the background job. You can filter by user, job name, or date to find the relevant job.
  Look for any errors or messages related to the job that might indicate why it is taking longer than expected.
  
  
  
  Wait for Completion: If the job is still running, it may simply need more time to complete. Monitor the job and wait for it to finish.
  
  
  Optimize Performance: If you frequently encounter this message, consider optimizing the performance of your SAP system. This could involve:
  
  Reviewing system resources (CPU, memory, etc.).
  Checking for any locks or bottlenecks in the system.
  Ensuring that the database is properly indexed and optimized.
  
  
  
  Review Configuration: Ensure that the configuration for appraisal documents is set up correctly. Misconfigurations can lead to longer processing times.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant notes or updates related to this message. There may be specific patches or updates that address performance issues.
  
  
  Contact SAP Support: If the issue persists and you cannot determine the cause, consider reaching out to SAP Support for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM37 (Job Monitoring), SM21 (System Log), and ST22 (Dump Analysis) for troubleshooting.
  Performance Monitoring: Use tools like ST03N (Workload Analysis) to analyze system performance and identify any potential issues.
  Documentation: Review SAP documentation related to Talent Management and appraisal processes for best practices and configuration guidelines.
  
  By following these steps, you should be able to address the message and ensure that the appraisal document updates are processed efficiently.