How To Fix HRTMC_BASIS420 - Customizing entries are identical, synchronization not necessary

SAP Error Message - Details

• Message type: E = Error

• Message class: HRTMC_BASIS - Message Class for Talent Management Core (HCM_TMC)

• Message number: 420

• Message text: Customizing entries are identical, synchronization not necessary

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRTMC_BASIS420 - Customizing entries are identical, synchronization not necessary ?

  The SAP error message HRTMC_BASIS420 indicates that there are identical customizing entries in the system, and therefore, synchronization is not necessary. This message typically arises in the context of the Talent Management module, particularly when dealing with customizing settings for various components like performance management, succession planning, or other talent management functionalities.
  Cause:
  The error occurs when the system detects that the customizing entries (settings or configurations) for a specific component or area are the same across different clients or systems. This can happen due to:
  
  Duplicate Customizing Entries: The same settings have been defined in multiple places, leading the system to determine that no synchronization is needed.
  Unchanged Configuration: The configuration has not changed since the last synchronization, so the system recognizes that there is nothing new to synchronize.
  
  Solution:
  To resolve this issue, you can take the following steps:
  
  
  Review Customizing Entries: Check the customizing entries in the relevant areas to confirm that they are indeed identical. You can do this by comparing the settings in the different clients or systems.
  
  
  Adjust Customizing Settings: If you find that the settings are not supposed to be identical, you may need to adjust them to ensure that they reflect the intended configurations.
  
  
  Recheck Synchronization: If you believe that changes have been made but are not being recognized, you can try to trigger the synchronization process again. This may involve:
  
  Deleting the existing entries and re-creating them.
  Making a minor change to force the system to recognize a difference.
  
  
  
  Consult Documentation: Refer to SAP documentation or notes related to the specific module you are working with. There may be specific guidelines or known issues related to this error.
  
  
  Contact SAP Support: If the issue persists and you cannot determine the cause, consider reaching out to SAP support for assistance. They may provide insights or patches if this is a known issue.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for customizing in the Talent Management area, such as SPRO for accessing the SAP Reference IMG.
  SAP Notes: Check for any SAP Notes that might address this specific error or provide additional context.
  System Logs: Review system logs for any additional error messages or warnings that might provide more context about the issue.
  
  By following these steps, you should be able to address the HRTMC_BASIS420 error and ensure that your customizing entries are correctly synchronized.