How To Fix HRTMC_BASIS320 - Logged on user does not exist in system

SAP Error Message - Details

• Message type: E = Error

• Message class: HRTMC_BASIS - Message Class for Talent Management Core (HCM_TMC)

• Message number: 320

• Message text: Logged on user does not exist in system

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRTMC_BASIS320 - Logged on user does not exist in system ?

  The SAP error message HRTMC_BASIS320 indicates that the user who is trying to log in or perform an action does not exist in the system. This error typically occurs in the context of the SAP Talent Management or Human Capital Management (HCM) modules.
  Cause:
  
  User Not Created: The user account has not been created in the SAP system.
  User Deactivation: The user account may have been deactivated or locked.
  Incorrect User ID: The user ID entered may be incorrect or misspelled.
  Authorization Issues: The user may not have the necessary authorizations to access the system or specific transactions.
  Client-Specific Issues: The user may exist in a different client within the SAP system.
  
  Solution:
  
  
  Check User Existence:
  
  Use transaction code SU01 to check if the user exists in the system.
  If the user does not exist, create a new user account.
  
  
  
  User Activation:
  
  If the user exists but is locked or inactive, unlock or activate the user account using transaction code SU01.
  
  
  
  Verify User ID:
  
  Ensure that the user ID being used is correct. Check for any typos or incorrect entries.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access the required transactions. This can be checked using transaction code SU53 after the error occurs.
  
  
  
  Client Check:
  
  Verify that the user is created in the correct client. If the user exists in a different client, you may need to create the user in the current client.
  
  
  
  Consult with Basis Team:
  
  If the issue persists, consult with your SAP Basis team or system administrator for further investigation and resolution.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SU01: User Maintenance
  SU53: Display Authorization Check
  PFCG: Role Maintenance (to check user roles and authorizations)
  
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  
  Documentation: Refer to SAP Help documentation for user management and authorization concepts in SAP HCM or Talent Management.
  
  
  By following these steps, you should be able to identify and resolve the issue related to the HRTMC_BASIS320 error message.