How To Fix HRTMC_BASIS003 - When approving, you cannot specify a rejection reason

SAP Error Message - Details

• Message type: E = Error

• Message class: HRTMC_BASIS - Message Class for Talent Management Core (HCM_TMC)

• Message number: 003

• Message text: When approving, you cannot specify a rejection reason

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRTMC_BASIS003 - When approving, you cannot specify a rejection reason ?

  The SAP error message HRTMC_BASIS003 typically occurs in the context of the Talent Management module, particularly when dealing with processes like performance reviews, talent assessments, or similar workflows. The error message indicates that the system does not allow the user to specify a rejection reason when approving a request or action.
  Cause:
  The primary cause of this error is that the system is designed to differentiate between approval and rejection actions. When you are in an approval process, the system expects that you are endorsing or accepting the request, and therefore, it does not allow for a rejection reason to be specified. This is a logical constraint in the workflow to ensure clarity in the approval process.
  Solution:
  To resolve this error, you should ensure that you are not trying to provide a rejection reason while performing an approval action. Here are some steps you can take:
  
  
  Review the Action: Make sure that you are indeed in the approval phase and not mistakenly trying to reject something. If you intended to reject, you should select the appropriate rejection action instead.
  
  
  Check Workflow Configuration: If you believe that the system should allow for a rejection reason during an approval process (which is generally not standard), you may need to review the workflow configuration in SAP. This may involve consulting with your SAP administrator or a technical consultant.
  
  
  User Training: Ensure that users involved in the approval process are trained on the correct procedures and understand the distinction between approval and rejection actions.
  
  
  System Updates: If this is a recurring issue and seems to be a bug or misconfiguration, consider checking for any available updates or patches for your SAP system that might address this issue.
  
  
  Consult Documentation: Refer to SAP documentation or support notes related to the Talent Management module for any specific guidelines or known issues related to this error message.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific fixes or recommendations related to the HRTMC_BASIS003 error.
  User Roles and Permissions: Ensure that the user has the correct roles and permissions to perform the actions they are attempting.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  
  If the problem persists after following these steps, it may be beneficial to reach out to SAP support for further assistance.