How To Fix HRTIM_ABS_REQ085 - Requests subject to approval that have no agent entered may cause errors

SAP Error Message - Details

• Message type: E = Error

• Message class: HRTIM_ABS_REQ - Messages for Leave Request

• Message number: 085

• Message text: Requests subject to approval that have no agent entered may cause errors

What causes this issue?

You have selected the following fields:
<DS:DE.PT_W_OUT_APPROVE>Not Necessary to Enter Next Agent</>
<DS:DE.PTARQ_REQUIRE_APPROVAL>Approval Required</>

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check whether the approver is entered automatically, meaning that
information about the next agent is always assigned to a request.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRTIM_ABS_REQ085 - Requests subject to approval that have no agent entered may cause errors ?

  The SAP error message HRTIM_ABS_REQ085 indicates that there are absence requests that require approval but do not have an agent (approver) assigned. This can lead to issues in the workflow process, as the system does not know who should approve the absence requests.
  Cause:
  
  Missing Approver Assignment: The absence request is created without an assigned approver. This can happen if the workflow configuration is not set up correctly or if the employee's manager is not defined in the system.
  Organizational Structure Issues: If the organizational structure is not properly maintained, the system may not be able to determine the correct approver for the absence request.
  User Role and Authorization Issues: The user creating the absence request may not have the necessary roles or authorizations to assign an approver.
  
  Solution:
  
  
  Assign an Approver: Ensure that each absence request has an approver assigned. This can be done by:
  
  Checking the employee's manager in the organizational management (OM) module.
  Manually assigning an approver in the absence request if the system allows it.
  
  
  
  Review Workflow Configuration: Check the workflow settings in SAP to ensure that the approval process is correctly configured. This includes:
  
  Verifying that the approval paths are correctly defined.
  Ensuring that the agents are correctly assigned in the workflow settings.
  
  
  
  Maintain Organizational Structure: Ensure that the organizational structure is up to date. This includes:
  
  Verifying that all employees have their reporting relationships correctly defined.
  Updating any changes in the organizational hierarchy.
  
  
  
  Check User Roles and Authorizations: Ensure that the users involved in the absence request process have the necessary roles and authorizations to create and approve absence requests.
  
  
  Testing: After making the necessary changes, test the absence request process to ensure that the error does not occur again.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on configuring absence requests and workflows.
  Documentation: Review SAP documentation related to absence management and workflow configuration for best practices and troubleshooting steps.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By addressing the root causes and implementing the solutions outlined above, you should be able to resolve the error message HRTIM_ABS_REQ085 and ensure a smooth absence request approval process.