How To Fix HRTIM_ABS_REQ039 - Unable to determine supervisor for user &1 on date &2

SAP Error Message - Details

• Message type: E = Error

• Message class: HRTIM_ABS_REQ - Messages for Leave Request

• Message number: 039

• Message text: Unable to determine supervisor for user &1 on date &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRTIM_ABS_REQ039 - Unable to determine supervisor for user &1 on date &2 ?

  The SAP error message HRTIM_ABS_REQ039 indicates that the system is unable to determine the supervisor for a specific user on a given date. This can occur in various scenarios, particularly when dealing with absence requests or time management functionalities in SAP.
  Cause:
  
  Missing Supervisor Assignment: The user may not have a supervisor assigned in the system.
  Incorrect Organizational Structure: The organizational structure may not be correctly set up, leading to the system being unable to find the supervisor.
  Date-Specific Issues: The supervisor may not be defined for the specific date in question, possibly due to changes in the organizational hierarchy or personnel changes.
  Data Inconsistencies: There may be inconsistencies in the master data related to the employee or the supervisor.
  
  Solution:
  
  
  Check Supervisor Assignment:
  
  Navigate to the employee's master data (using transaction code PA20 or PA30).
  Verify if the supervisor is correctly assigned in the "Organizational Assignment" infotype (IT 0001).
  If not assigned, update the supervisor information.
  
  
  
  Review Organizational Structure:
  
  Use transaction code PPOME or PPOSE to check the organizational structure.
  Ensure that the supervisor is correctly positioned in the hierarchy and that the employee is linked to the correct organizational unit.
  
  
  
  Check Validity Dates:
  
  Ensure that the supervisor assignment is valid for the date in question. If the supervisor has changed, make sure the new assignment is effective from the correct date.
  
  
  
  Data Consistency Check:
  
  Run consistency checks on the organizational data to identify any discrepancies.
  Use transaction code SE38 to run relevant reports or programs that can help identify issues in the organizational structure.
  
  
  
  Consult with HR or IT Support:
  
  If the issue persists, consult with your HR department or IT support team to investigate further. They may need to check for any system configurations or updates that could be affecting supervisor assignments.
  
  
  
  Related Information:
  
  Transaction Codes: PA20 (Display HR Master Data), PA30 (Maintain HR Master Data), PPOME (Display Organizational Management), PPOSE (Change Organizational Management).
  Infotypes: IT 0001 (Organizational Assignment), IT 0002 (Personal Data), IT 0003 (Payroll Status).
  Documentation: Refer to SAP Help documentation for Time Management and Organizational Management for more detailed guidance on managing supervisor assignments and organizational structures.
  
  By following these steps, you should be able to resolve the error message HRTIM_ABS_REQ039 and ensure that the supervisor information is correctly set up in the SAP system.