How To Fix HRTIM00EXTERN028 - Enter either a daily work schedule or clock times

SAP Error Message - Details

• Message type: E = Error

• Message class: HRTIM00EXTERN - HR Messages: External Interface to Time Management

• Message number: 028

• Message text: Enter either a daily work schedule or clock times

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRTIM00EXTERN028 - Enter either a daily work schedule or clock times ?

  The SAP error message HRTIM00EXTERN028 typically occurs in the context of time management when there is an issue with the time data being entered for an employee. This error indicates that the system requires either a daily work schedule or specific clock times to be entered for the employee's time recording.
  Cause:
  
  Missing Work Schedule: The employee does not have a daily work schedule assigned, which is necessary for the system to calculate working hours.
  Missing Clock Times: If the employee is supposed to record their time using clock times, those times may not have been entered.
  Incorrect Configuration: There may be configuration issues in the time management settings that prevent the system from recognizing the work schedule or clock times.
  Data Entry Error: The user may have inadvertently skipped entering required fields or made an error in the data entry process.
  
  Solution:
  
  
  Assign a Daily Work Schedule:
  
  Navigate to the employee's time management data in SAP.
  Ensure that a valid daily work schedule is assigned to the employee. This can typically be done in the employee's infotype (e.g., Infotype 0007 - Planned Working Time).
  
  
  
  Enter Clock Times:
  
  If the employee is required to enter clock times, ensure that the clock-in and clock-out times are correctly entered in the relevant infotype (e.g., Infotype 2010 - Employee Remuneration Info).
  
  
  
  Check Configuration:
  
  Review the configuration settings in the time management module to ensure that the work schedules and time recording methods are set up correctly.
  Consult with your SAP HR or time management consultant if you suspect configuration issues.
  
  
  
  Data Entry Verification:
  
  Double-check the data entry for any missing or incorrectly entered fields. Ensure that all required fields are filled out correctly.
  
  
  
  Related Information:
  
  Infotypes: Familiarize yourself with relevant infotypes such as 0007 (Planned Working Time) and 2010 (Employee Remuneration Info) as they are crucial for time management.
  Time Management Configuration: Understanding the configuration of time management in SAP can help prevent similar issues in the future.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message, as SAP frequently updates its software to address bugs and improve functionality.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who specializes in SAP HR and time management.