How To Fix HRTIM00EXTERN019 - Data record not found

SAP Error Message - Details

• Message type: E = Error

• Message class: HRTIM00EXTERN - HR Messages: External Interface to Time Management

• Message number: 019

• Message text: Data record not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRTIM00EXTERN019 - Data record not found ?

  The SAP error message HRTIM00EXTERN019: Data record not found typically occurs in the context of time management or personnel administration when the system is unable to locate a specific data record that is expected to be present. This can happen in various scenarios, such as when processing time data, payroll, or employee records.
  Causes:
  
  Missing Data Record: The most common cause is that the specific data record (e.g., time entry, employee record) does not exist in the database. This could be due to data not being entered, deleted, or not yet created.
  Incorrect Selection Criteria: The selection criteria used to retrieve the data may be incorrect or too restrictive, leading to no records being found.
  Data Synchronization Issues: If the system is integrated with other systems (e.g., external time management systems), there may be synchronization issues causing records to be missing.
  Authorization Issues: The user may not have the necessary authorizations to view the data, leading to the perception that the data does not exist.
  Configuration Issues: There may be configuration problems in the time management module that prevent the system from accessing the required data.
  
  Solutions:
  
  Check Data Existence: Verify that the data record you are trying to access actually exists in the system. You can do this by checking the relevant tables or using transaction codes like PA20 (Display HR Master Data) or PT50 (Display Time Data).
  Review Selection Criteria: Ensure that the selection criteria used in your query or report are correct and not overly restrictive. Adjust the parameters as necessary.
  Data Synchronization: If the data is supposed to come from an external system, check the integration and synchronization processes to ensure that data is being transferred correctly.
  Authorization Check: Ensure that the user has the necessary authorizations to access the data. This may involve checking roles and permissions in the SAP system.
  Consult Configuration: Review the configuration settings in the time management module to ensure that everything is set up correctly. This may involve consulting with a functional consultant or SAP support.
  Error Logs: Check the system logs for any additional error messages or warnings that may provide more context about the issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA20, PA30 (Maintain HR Master Data), PT60 (Time Evaluation), and others that may help in troubleshooting.
  SAP Notes: Search for SAP Notes related to the error message for any known issues or patches that may address the problem.
  Documentation: Review SAP documentation for the time management module to understand the data flow and dependencies better.
  
  If the issue persists after trying the above solutions, it may be necessary to involve your SAP support team or consult with SAP directly for further assistance.