How To Fix HRTIM00CATS667 - Communication error with the & & & & system

SAP Error Message - Details

• Message type: E = Error

• Message class: HRTIM00CATS - CATS Messages that Are Also Used in HR

• Message number: 667

• Message text: Communication error with the & & & & system

What causes this issue?

An error has occured during communication with the HR System. The HR
data in the time sheet cannot be validated.

System Response

You cannot save the time sheet.

How to fix this error?

You can configure your system to make it possible to save time sheet
records without clock times. Notify your system administrator that the
HR system is not available.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRTIM00CATS667 - Communication error with the & & & & system ?

  The SAP error message HRTIM00CATS667 indicates a communication error with a specified system, typically related to the time management or time recording functionalities in SAP. This error can occur in various scenarios, such as when trying to access external systems for time data, or when there are issues with the integration between SAP and other systems (like a time management system or a third-party application).
  Possible Causes:
  
  Network Issues: There may be network connectivity problems between the SAP system and the external system.
  Configuration Errors: Incorrect configuration settings in the SAP system or the external system can lead to communication failures.
  Authorization Issues: The user or system may not have the necessary permissions to access the external system.
  System Downtime: The external system may be down or undergoing maintenance.
  Incorrect RFC Destination: The Remote Function Call (RFC) destination may not be set up correctly or may be inactive.
  Firewall or Security Settings: Firewalls or security settings may be blocking communication between the systems.
  
  Solutions:
  
  Check Network Connectivity: Ensure that the network connection between the SAP system and the external system is stable and functioning.
  Verify Configuration: Review the configuration settings in both the SAP system and the external system to ensure they are correct.
  Check Authorizations: Ensure that the user or system has the necessary authorizations to access the external system.
  System Status: Check if the external system is up and running. If it is down, wait until it is back online.
  Review RFC Destination: Go to transaction SM59 in SAP to check the RFC destination settings. Ensure that the destination is correctly configured and active.
  Firewall Settings: If applicable, check firewall settings to ensure that they are not blocking the communication between the systems.
  Logs and Traces: Review system logs and traces for more detailed error messages that can provide additional context about the communication failure.
  
  Related Information:
  
  
  Transaction Codes: 
  
  SM59: For checking and configuring RFC destinations.
  SM21: For viewing system logs.
  ST22: For analyzing dumps.
  SLG1: For application logs.
  
  
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  
  Documentation: Review the official SAP documentation related to time management and integration with external systems for best practices and configuration guidelines.
  
  
  If the issue persists after following these steps, it may be beneficial to contact SAP support for further assistance.