How To Fix HRTIM00CATS030 - Internal error occurred

SAP Error Message - Details

• Message type: E = Error

• Message class: HRTIM00CATS - CATS Messages that Are Also Used in HR

• Message number: 030

• Message text: Internal error occurred

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Notify your system administrator.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRTIM00CATS030 - Internal error occurred ?

  The SAP error message HRTIM00CATS030 indicates that an internal error has occurred in the Time Management module, specifically related to the CATS (Cross-Application Time Sheets) functionality. This error can arise due to various reasons, including configuration issues, data inconsistencies, or system bugs.
  Possible Causes:
  
  Configuration Issues: Incorrect settings in the CATS configuration or time management settings can lead to this error.
  Data Inconsistencies: Missing or incorrect data in the time entries, employee records, or related master data can trigger this error.
  System Bugs: There may be known bugs in the version of SAP you are using that could cause this error.
  Authorization Issues: Lack of proper authorizations for the user trying to access or modify time data can also lead to internal errors.
  Database Issues: Problems with the underlying database, such as corruption or connectivity issues, can result in internal errors.
  
  Solutions:
  
  Check Configuration: Review the CATS configuration settings in the SAP system. Ensure that all necessary settings are correctly configured.
  Validate Data: Check the data being processed when the error occurs. Look for any inconsistencies or missing entries in the time sheets, employee records, or related master data.
  Review Logs: Check the SAP application logs (transaction SLG1) for more detailed error messages that can provide insights into the root cause of the issue.
  User Authorizations: Ensure that the user has the necessary authorizations to perform the actions that led to the error.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. There may be patches or updates available that resolve known issues.
  System Restart: In some cases, a simple restart of the SAP application server may resolve transient issues.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including the context in which it occurs.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CATS, PA30 (Maintain HR Master Data), and others that may be involved in time management.
  Documentation: Review SAP documentation related to CATS and Time Management for best practices and troubleshooting steps.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and potentially resolve the HRTIM00CATS030 error in your SAP system.