How To Fix HRTB01026 - Ticket calculation error

SAP Error Message - Details

• Message type: E = Error

• Message class: HRTB01 - Messages for Ticket Benefit

• Message number: 026

• Message text: Ticket calculation error

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRTB01026 - Ticket calculation error ?

  The SAP error message HRTB01026, which indicates a "Ticket calculation error," typically occurs in the context of the SAP Time Management module, particularly when dealing with time evaluation and attendance/absence calculations. This error can arise due to various reasons, including configuration issues, data inconsistencies, or incorrect time data entries.
  Causes:
  
  Configuration Issues: Incorrect settings in the time evaluation configuration or absence/attendance types can lead to calculation errors.
  Data Inconsistencies: Missing or incorrect data in infotypes (like IT0007 for planned working time, IT2001 for absence, etc.) can cause the system to fail during calculations.
  Time Evaluation Errors: If the time evaluation process is not set up correctly, it may not be able to process the time data accurately.
  Custom Code: If there are custom enhancements or modifications in the time evaluation process, they may introduce errors.
  Incorrect Time Data: Errors in the time data entered for employees, such as overlapping absences or incorrect time entries.
  
  Solutions:
  
  Check Configuration: Review the configuration settings for time evaluation and ensure that all necessary parameters are correctly set up.
  Validate Data: Check the relevant infotypes for the employee(s) involved in the error. Ensure that all required fields are filled out correctly and that there are no inconsistencies.
  Run Time Evaluation: If the error occurs during a time evaluation run, try running the time evaluation again after correcting any identified issues.
  Review Custom Code: If there are any custom enhancements, review the code to ensure it does not interfere with standard calculations.
  Check Logs: Use transaction codes like PT60 (Time Evaluation) to check logs for more detailed error messages that can provide insights into what went wrong.
  Consult SAP Notes: Look for relevant SAP Notes that may address known issues related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PT60 (Time Evaluation), PA20 (Display HR Master Data), and PA30 (Maintain HR Master Data) for troubleshooting.
  Documentation: Refer to SAP Help documentation for Time Management to understand the configuration and data requirements better.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to identify and resolve the cause of the HRTB01026 error in your SAP system.