How To Fix HRTB01028 - Compensation requested is higher than available balance

HRTB01028 - Overview

• Message type: E = Error

• Message class: HRTB01 - Messages for Ticket Benefit

• Message number: 028

• Message text: Compensation requested is higher than available balance

What causes this issue?

An IT3409 record has been created for compensation that is above the
actual ticket benefit balance that the employee has at the time of the
payroll run. More details are provided in <DS:NA.HRTB01011>message
HRTB01 011</>.

System Response

The system stops the payroll run.

How to fix this error?

Adjust the affected IT3409 record, so that the number of tickets to be
processed stays within the number of tickets that are actually
available.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRTB01028 - Compensation requested is higher than available balance ?

  The SAP error message HRTB01028, which states "Compensation requested is higher than available balance," typically occurs in the context of SAP's Human Capital Management (HCM) module, particularly when dealing with compensation management or payroll processing. This error indicates that the compensation amount being requested (for example, a bonus, salary increase, or other financial compensation) exceeds the available balance that is allocated for that employee or position.
  Causes:
  
  Insufficient Budget: The most common cause is that the budget allocated for compensation for that employee or department has been exhausted or is insufficient to cover the requested amount.
  Incorrect Configuration: There may be configuration issues in the compensation management settings, such as incorrect limits set for compensation types.
  Data Entry Errors: The amount entered for compensation may have been incorrectly inputted, leading to a request that exceeds the available balance.
  Changes in Employee Status: If an employee's status has changed (e.g., a promotion or demotion), the available