How To Fix HRTB01001 - New dependent records found

SAP Error Message - Details

• Message type: E = Error

• Message class: HRTB01 - Messages for Ticket Benefit

• Message number: 001

• Message text: New dependent records found

What causes this issue?

The system found new <ls>Family Member/Dependents</> (21) infotype
records with dependents that meet the eligibility criteria for getting
this benefit. The new dependents are displayed under <ls>Dependent
Eligibility Details</>.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRTB01001 - New dependent records found ?

  The SAP error message HRTB01001, which states "New dependent records found," typically occurs in the context of the SAP Human Resources (HR) module, particularly when dealing with infotypes and their dependencies. This error indicates that there are new records that have been created or modified in a dependent infotype that need to be processed or addressed before proceeding with the current operation.
  Cause:
  
  Dependent Infotypes: The error usually arises when there are changes in infotypes that are dependent on each other. For example, if you are trying to save a record in one infotype, but there are new or modified records in a related infotype that have not been processed.
  Data Inconsistency: There may be inconsistencies in the data that need to be resolved. This can happen if the system detects that the changes made in one infotype affect another infotype.
  Missing Authorizations: Sometimes, the user may not have the necessary authorizations to view or process the dependent records.
  
  Solution:
  
  Check Dependent Infotypes: Review the infotypes related to the record you are trying to save. Ensure that all dependent infotypes are correctly filled out and saved. You can do this by navigating to the relevant infotypes and checking for any unsaved changes.
  Process Changes: If there are new records in dependent infotypes, make sure to process or save those records first. This may involve completing any required fields or confirming changes.
  Data Consistency Check: Run a consistency check on the employee's data to identify any discrepancies or issues that need to be resolved.
  Authorization Check: Ensure that you have the necessary authorizations to access and modify the dependent infotypes. If not, contact your system administrator to obtain the required permissions.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance related to the infotypes you are working with.
  
  Related Information:
  
  Infotypes: In SAP HR, infotypes are data structures used to store employee-related information. Each infotype has a specific purpose and may have dependencies on other infotypes.
  Transaction Codes: Familiarize yourself with relevant transaction codes (e.g., PA30 for maintaining HR master data) to navigate through employee records and infotypes effectively.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who can provide more in-depth assistance.