How To Fix HRSPAZA017 - System cannot retrieve EDT variant

SAP Error Message - Details

• Message type: E = Error

• Message class: HRSPAZA - Salary packaging

• Message number: 017

• Message text: System cannot retrieve EDT variant

What causes this issue?

An error with the <LS>Salary packaging: variant for EDT program</>
feature(16EVA) has occured. It must return a valid variant name for
this personnel number

How to fix this error?

Maintain the feature (16EVA) accordingly. To do so, see in the Salary
Packaging IMG: Additional Settings -> Maintain the Payslip Variant.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRSPAZA017 - System cannot retrieve EDT variant ?

  The SAP error message HRSPAZA017 indicates that the system is unable to retrieve the EDT (Employee Data Template) variant. This issue typically arises in the context of SAP HR (Human Resources) or SAP SuccessFactors when trying to access or generate employee-related data.
  Causes:
  
  Missing or Incorrect Variant: The specified variant for the EDT may not exist or may have been deleted.
  Authorization Issues: The user may not have the necessary authorizations to access the specified variant.
  Configuration Issues: There may be configuration problems in the system that prevent the retrieval of the variant.
  Data Consistency Issues: There could be inconsistencies in the data that prevent the system from retrieving the variant.
  System Errors: Temporary system errors or issues with the database could also lead to this error.
  
  Solutions:
  
  
  Check Variant Existence:
  
  Go to the transaction code for maintaining variants (e.g., SE38 for report variants) and verify if the specified variant exists.
  If it does not exist, create a new variant or correct the name of the existing one.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the necessary authorizations to access the variant. This can be checked in the user roles and profiles.
  
  
  
  Check Configuration:
  
  Review the configuration settings related to the EDT in the SAP HR module. Ensure that all necessary settings are correctly configured.
  
  
  
  Data Consistency Check:
  
  Run consistency checks on the relevant HR data to ensure there are no discrepancies that could be causing the issue.
  
  
  
  System Logs:
  
  Check the system logs (transaction SM21) for any related error messages that could provide more context on the issue.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE38 (for report variants), SM37 (for job monitoring), and SM21 (for system logs).
  Documentation: Refer to SAP Help documentation for detailed information on managing variants and troubleshooting common issues.
  User Forums: Check SAP community forums or user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to identify and resolve the issue related to the HRSPAZA017 error message.