How To Fix HRSG_SGAWS002 - Error due to print problems.

SAP Error Message - Details

• Message type: E = Error

• Message class: HRSG_SGAWS - Message for SGAWS

• Message number: 002

• Message text: Error due to print problems.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRSG_SGAWS002 - Error due to print problems. ?

  The SAP error message HRSG_SGAWS002 typically indicates that there is a problem related to printing in the SAP system, particularly in the context of HR (Human Resources) applications. This error can arise due to various reasons, including configuration issues, printer settings, or connectivity problems.
  Causes:
  
  Printer Configuration Issues: The printer may not be correctly configured in the SAP system. This includes settings related to the device type, output device, or spool settings.
  Network Issues: If the printer is networked, there may be connectivity issues preventing the SAP system from sending print jobs to the printer.
  Spool Request Problems: There may be issues with the spool request, such as it being stuck or not processed correctly.
  Authorization Issues: The user may not have the necessary authorizations to print from the SAP system.
  Device Type Mismatch: The device type assigned to the printer may not match the actual capabilities of the printer.
  SAP Notes: There may be known issues or bugs that have been documented in SAP Notes that need to be addressed.
  
  Solutions:
  
  
  Check Printer Configuration:
  
  Go to transaction SPAD (Spool Administration) and verify the configuration of the output device.
  Ensure that the device type is correct and matches the physical printer.
  
  
  
  Test Printer Connectivity:
  
  Use the transaction SP01 to check the status of the spool requests and see if there are any errors.
  Test the printer outside of SAP to ensure it is functioning correctly.
  
  
  
  Review Spool Requests:
  
  Check for any stuck or failed spool requests in transaction SP01. If there are issues, try to delete or reprocess them.
  
  
  
  Check User Authorizations:
  
  Ensure that the user has the necessary authorizations to print. This can be checked in transaction SU53 or by consulting with your security team.
  
  
  
  Update Device Type:
  
  If there is a mismatch in the device type, update it to the correct one that matches the printer's capabilities.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes that may address this specific error. You can do this through the SAP Support Portal.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SPAD: Spool Administration
  SP01: Spool Request Management
  SU53: Authorization Check
  
  
  SAP Notes: Always check the SAP Support Portal for any relevant notes that may provide additional insights or patches related to printing issues.
  Documentation: Review SAP documentation related to printing and spool management for best practices and troubleshooting steps.
  
  By following these steps, you should be able to diagnose and resolve the HRSG_SGAWS002 error related to print problems in SAP.