How To Fix HRSFEC_TIM027 - The external code is not filled. Please contact technical support.

SAP Error Message - Details

• Message type: E = Error

• Message class: HRSFEC_TIM - Messages for time data replication processing

• Message number: 027

• Message text: The external code is not filled. Please contact technical support.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRSFEC_TIM027 - The external code is not filled. Please contact technical support. ?

  The SAP error message HRSFEC_TIM027, which states "The external code is not filled. Please contact technical support," typically occurs in the context of SAP SuccessFactors, particularly in the Time Management module. This error indicates that a required external code field is missing or not populated correctly in the system.
  Cause:
  
  Missing External Code: The external code, which is often used to link internal data with external systems or identifiers, is not filled in the relevant configuration or data entry.
  Data Migration Issues: If data has been migrated from another system, the external codes may not have been transferred correctly.
  Configuration Errors: There may be issues in the configuration settings of the Time Management module that require the external code to be populated but are not set up correctly.
  Integration Issues: If there are integrations with other systems (like payroll or third-party applications), the external code may not be passed correctly.
  
  Solution:
  
  Check Data Entry: Ensure that the external code field is filled in the relevant records. This may involve checking employee records, time sheets, or other related data entries.
  Review Configuration: Go through the configuration settings in the Time Management module to ensure that the external code is set up correctly and is required where necessary.
  Data Migration Review: If this issue arose after a data migration, review the migration process to ensure that all necessary fields, including external codes, were populated correctly.
  Integration Check: If there are integrations with other systems, verify that the external code is being sent and received correctly. This may involve checking API calls or integration settings.
  Contact Technical Support: If the issue persists after checking the above points, it may be necessary to contact SAP technical support for further assistance. Provide them with details about the error, the context in which it occurs, and any steps you have already taken to resolve it.
  
  Related Information:
  
  Documentation: Refer to SAP SuccessFactors documentation for specific guidelines on Time Management and external codes.
  Community Forums: Check SAP Community forums or other user groups for similar issues and solutions shared by other users.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to identify and resolve the issue related to the HRSFEC_TIM027 error message.