How To Fix HRSFEC_STA_MONITOR012 - Missing inbound message

SAP Error Message - Details

• Message type: E = Error

• Message class: HRSFEC_STA_MONITOR - Message class for conversion of Compound Employee API fields

• Message number: 012

• Message text: Missing inbound message

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRSFEC_STA_MONITOR012 - Missing inbound message ?

  The SAP error message HRSFEC_STA_MONITOR012 indicating "Missing inbound message" typically occurs in the context of SAP SuccessFactors Employee Central (EC) integration scenarios. This error suggests that the system is expecting an inbound message (such as an employee data update or a new hire notification) that has not been received or processed.
  Causes:
  
  Network Issues: There may be connectivity problems between the systems involved, preventing the inbound message from being transmitted.
  Configuration Errors: Incorrect configuration settings in the integration setup can lead to messages not being sent or received properly.
  Message Queue Issues: The message might be stuck in a queue or not processed due to system performance issues.
  Data Format Issues: The inbound message may not conform to the expected format, leading to it being rejected or ignored.
  Timing Issues: The message may not have been sent yet, or there may be a delay in processing.
  
  Solutions:
  
  Check Connectivity: Ensure that there are no network issues between the systems. Test the connection to confirm that messages can be sent and received.
  Review Configuration: Verify the integration configuration settings in both SAP SuccessFactors and the connected system. Ensure that all necessary parameters are correctly set.
  Monitor Message Queues: Check the message queues in the system to see if the inbound message is stuck. If so, investigate why it is not being processed.
  Validate Data Format: Ensure that the data being sent in the inbound message adheres to the required format and structure. Validate the XML or JSON structure if applicable.
  Check Logs: Review system logs for any errors or warnings that may provide additional context about why the message is missing.
  Retry Mechanism: If the message was not sent due to a temporary issue, consider implementing a retry mechanism to resend the message.
  Contact Support: If the issue persists, consider reaching out to SAP support for further assistance, providing them with relevant logs and error details.
  
  Related Information:
  
  Integration Tools: Familiarize yourself with the integration tools used (e.g., SAP Cloud Platform Integration, SAP Process Integration) and their monitoring capabilities.
  Documentation: Refer to SAP's official documentation for SuccessFactors and the specific integration scenario you are working with for detailed configuration and troubleshooting steps.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the "Missing inbound message" error in your SAP environment.