How To Fix HRSFEC_SERVICES287 - Person &1 already exists for PERNR &2. New Person &3 can't be created.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: HRSFEC_SERVICES - Message Class for Replication Service

  • Message number: 287

  • Message text: Person &1 already exists for PERNR &2. New Person &3 can't be created.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message HRSFEC_SERVICES287 - Person &1 already exists for PERNR &2. New Person &3 can't be created. ?

    The SAP error message HRSFEC_SERVICES287 indicates that there is an attempt to create a new person record in the system, but a person with the same identifier already exists for the specified personnel number (PERNR). This typically occurs in the context of SAP SuccessFactors Employee Central or similar HR modules where personnel records are managed.

    Cause:

    1. Duplicate Person Record: The primary cause of this error is that the system has detected an existing person record that conflicts with the new record you are trying to create. This can happen if:
      • The same person is being added again with a different identifier.
      • There is a data entry error where the same person is being processed multiple times.
      • The system is configured to prevent duplicate entries based on certain criteria (like email, social security number, etc.).

    Solution:

    To resolve this error, you can take the following steps:

    1. Check Existing Records:

      • Verify if the person already exists in the system by searching for the existing personnel number (PERNR) or other identifiers (like name, email, etc.).
      • If the person already exists, you may need to update the existing record instead of creating a new one.
    2. Data Validation:

      • Ensure that the data being entered for the new person is correct and does not conflict with existing records.
      • Check for any typos or discrepancies in the identifiers being used.
    3. Consult with HR or System Administrator:

      • If you are unsure about the existing records or how to proceed, consult with your HR department or the system administrator. They may have access to tools or reports that can help identify the existing records.
    4. Review Configuration Settings:

      • If you have access to system configuration, review the settings related to duplicate checks. Ensure that the criteria for identifying duplicates are appropriate for your organization's needs.
    5. Error Handling:

      • Implement error handling in your data entry process to catch such issues before they result in an error message.

    Related Information:

    • SAP Notes and Documentation: Check SAP Notes for any known issues or patches related to this error message. SAP's support portal may have additional insights or updates.
    • User Guides: Refer to user guides or training materials for the specific SAP module you are using, as they may provide additional context on handling personnel records.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.

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