How To Fix HRSFEC_SERVICES289 - Inconsistent sequence of job information records on &1.

SAP Error Message - Details

• Message type: E = Error

• Message class: HRSFEC_SERVICES - Message Class for Replication Service

• Message number: 289

• Message text: Inconsistent sequence of job information records on &1.

What causes this issue?

The handling of additional actions is enabled in your Employee Central
payroll system.
On &V1&, your employee has multiple <ZK>Job Information </>records. One
of them creates a new personnel number for your employee. In this use
case, the prerequisite applies: the <ZK>Job Information</> record that
creates the new personnel number must be assigned to sequence number 1.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

To fix this issue, you can proceed as follows in Employee Central:
Change the sequence of all <ZK>Job Information</> records of the
employee with start date &V1& so that the record creating the new
personnel number in Employee Central Payroll is assigned to sequence
number 1.
OR
We recommend that you merge all <ZK>Job Information</> records with
start date &V1&, to a single<ZK> Job Information</> record that is
automatically assigned to sequence number 1.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRSFEC_SERVICES289 - Inconsistent sequence of job information records on &1. ?

  The SAP error message HRSFEC_SERVICES289, which indicates "Inconsistent sequence of job information records on &1," typically arises in the context of the SAP SuccessFactors Employee Central module. This error suggests that there is an inconsistency in the sequence of job information records for an employee, which can lead to issues in processing employee data.
  Cause:
  The error is usually caused by one of the following reasons:
  
  Data Entry Errors: Manual entry of job information records may have led to inconsistencies, such as overlapping dates or incorrect sequencing of records.
  Data Migration Issues: If data was migrated from another system, it may not have been properly sequenced or validated, leading to inconsistencies.
  System Bugs: Occasionally, there may be bugs or issues within the SAP system that can cause this error to appear.
  
  Solution:
  To resolve the HRSFEC_SERVICES289 error, you can take the following steps:
  
  
  Check Job Information Records:
  
  Navigate to the employee's job information records in the SAP system.
  Verify that the records are in the correct chronological order and that there are no overlapping dates.
  
  
  
  Correct Inconsistencies:
  
  If you find any inconsistencies, correct them by adjusting the start and end dates of the job records.
  Ensure that there are no gaps or overlaps in the job information records.
  
  
  
  Data Validation:
  
  If the data was migrated, perform a thorough validation of the records to ensure they meet the required format and sequencing.
  Use tools or reports available in SAP to identify and rectify any discrepancies.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to this specific error message for additional guidance and troubleshooting steps.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking and correcting the records, consider reaching out to SAP Support for further assistance. They may provide patches or additional insights into the problem.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Employee Central Configuration: Review the configuration settings in Employee Central to ensure that they align with best practices and do not contribute to data inconsistencies.
  User Permissions: Ensure that users entering or modifying job information records have the appropriate permissions to prevent unauthorized changes that could lead to inconsistencies.
  
  By following these steps, you should be able to identify and resolve the cause of the HRSFEC_SERVICES289 error in your SAP system.