How To Fix HRSFEC_SERVICES221 - Ref map entries not updated for personnel no &1.

SAP Error Message - Details

• Message type: E = Error

• Message class: HRSFEC_SERVICES - Message Class for Replication Service

• Message number: 221

• Message text: Ref map entries not updated for personnel no &1.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRSFEC_SERVICES221 - Ref map entries not updated for personnel no &1. ?

  The SAP error message HRSFEC_SERVICES221 indicates that the reference mapping entries for a specific personnel number (indicated by &1) have not been updated. This error typically occurs in the context of SAP SuccessFactors Employee Central integration with SAP HCM (Human Capital Management) or when there are issues with the data synchronization between the two systems.
  Causes:
  
  Data Synchronization Issues: There may be a problem with the data synchronization process between SAP HCM and SuccessFactors, leading to missing or outdated reference mapping entries.
  Configuration Errors: Incorrect configuration settings in the integration setup can prevent the proper mapping of personnel numbers.
  Missing Data: The personnel number may not exist in the target system, or there may be missing data that is required for the mapping to be updated.
  Authorization Issues: The user or process attempting to update the mapping may not have the necessary permissions to perform the action.
  
  Solutions:
  
  
  Check Data Synchronization:
  
  Ensure that the data synchronization jobs are running correctly and that there are no errors in the job logs.
  Review the integration settings to confirm that the personnel number is being correctly mapped between systems.
  
  
  
  Verify Configuration:
  
  Check the configuration settings in both SAP HCM and SuccessFactors to ensure that the mapping is set up correctly.
  Make sure that the relevant fields are correctly defined and that the mapping logic is accurate.
  
  
  
  Update Reference Mapping:
  
  Manually update the reference mapping entries for the affected personnel number if necessary. This may involve using transaction codes like PA30 (Maintain HR Master Data) or relevant integration tools.
  
  
  
  Check for Missing Data:
  
  Verify that all required data for the personnel number is present in both systems. This includes checking for any missing attributes or records that may be necessary for the mapping.
  
  
  
  Review Authorizations:
  
  Ensure that the user or process has the necessary authorizations to update the reference mapping. This may involve checking user roles and permissions in both systems.
  
  
  
  Consult Documentation:
  
  Refer to SAP notes or documentation related to the specific error message for additional troubleshooting steps or patches that may address the issue.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or solutions for this specific error message.
  Integration Tools: Familiarize yourself with the integration tools and methods used for synchronizing data between SAP HCM and SuccessFactors, such as SAP Cloud Platform Integration (CPI) or SAP Process Integration (PI).
  Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance, providing them with detailed logs and error messages for better diagnosis.
  
  By following these steps, you should be able to identify and resolve the issue related to the HRSFEC_SERVICES221 error message.