How To Fix HRSFEC_SERVICES114 - Link found between Employee_ID &1 &2 and PERNR &3 but no data found.

SAP Error Message - Details

• Message type: E = Error

• Message class: HRSFEC_SERVICES - Message Class for Replication Service

• Message number: 114

• Message text: Link found between Employee_ID &1 &2 and PERNR &3 but no data found.

What causes this issue?

The system found mapping entries between Employee ID &V1& , Employee ID
external &V2& and personnel number &V3&. The attempt to read infotype
0000 (actions) for this personnel number failed. This indicates a data
inconsistency between the key mapping for data replication and the
employee master data.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

The system raises this message to indicate the need to clarify and
resolve the inconsistency.

How to fix this error?

Check the employee data for personnel number &V3&. If it can be
accessed and the personnel number has a valid dataset for infotyp
'Actions' (0000), the issue could be a temporary runtime issue. Please
retry the process that raised this error.
If the personnel number &V3& does intentionally no longer exist, please
contact your system administrator to have the inconsistent entries in
the employee key mapping resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRSFEC_SERVICES114 - Link found between Employee_ID &1 &2 and PERNR &3 but no data found. ?

  The SAP error message "HRSFEC_SERVICES114 Link found between Employee_ID &1 &2 and PERNR &3 but no data found" typically indicates that there is a mismatch or inconsistency in the data related to employee records in the SAP system. This error often arises in the context of SAP SuccessFactors integration with SAP HCM (Human Capital Management) or when dealing with employee data synchronization.
  Cause:
  
  Data Synchronization Issues: The employee data in SuccessFactors and SAP HCM may not be synchronized properly. This can happen if there are changes in one system that have not been reflected in the other.
  Missing Data: The employee record (PERNR) exists in the system, but the associated data (like personal information, employment details, etc.) is missing or incomplete.
  Incorrect Mapping: There may be an issue with how Employee_IDs and PERNRs are mapped between the two systems.
  Data Deletion: The employee record might have been deleted or archived in one of the systems, leading to a lack of data.
  Configuration Issues: There could be configuration issues in the integration settings between SuccessFactors and SAP HCM.
  
  Solution:
  
  Data Verification: Check the employee records in both SuccessFactors and SAP HCM to ensure that the data is consistent and complete. Look for any discrepancies in Employee_ID and PERNR.
  Re-Synchronize Data: If there are synchronization issues, you may need to re-run the data synchronization process to ensure that all records are up to date.
  Check Integration Settings: Review the integration settings between SuccessFactors and SAP HCM to ensure that the mapping of Employee_IDs and PERNRs is correctly configured.
  Data Recovery: If data has been deleted or is missing, you may need to restore it from backups or re-enter the necessary information.
  Consult Documentation: Refer to SAP documentation or support resources for specific guidance on resolving this error, as it may provide additional context or troubleshooting steps.
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Integration Tools: Familiarize yourself with the tools used for integration between SuccessFactors and SAP HCM, such as SAP Cloud Platform Integration (CPI) or SAP Process Integration (PI).
  Data Model: Understand the data model used in both systems to identify where the data might be missing or misconfigured.
  Error Logs: Check error logs in both systems for additional details that might help diagnose the issue.
  User Roles and Permissions: Ensure that the user roles and permissions are correctly set up to allow access to the necessary employee data.
  
  By following these steps, you should be able to identify and resolve the underlying cause of the error message.