How To Fix HRSFEC_PTP050 - SOAP request error code: &1

SAP Error Message - Details

• Message type: E = Error

• Message class: HRSFEC_PTP -

• Message number: 050

• Message text: SOAP request error code: &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRSFEC_PTP050 - SOAP request error code: &1 ?

  The SAP error message HRSFEC_PTP050 typically indicates an issue with a SOAP request in the context of SAP SuccessFactors Employee Central or related modules. This error can arise due to various reasons, including configuration issues, data inconsistencies, or connectivity problems.
  Possible Causes:
  
  Invalid SOAP Request: The structure or content of the SOAP request may not conform to the expected format.
  Authentication Issues: There may be problems with the credentials or tokens used for authentication.
  Network Issues: Connectivity problems between the SAP system and the SuccessFactors service can lead to this error.
  Data Issues: Missing or incorrect data in the request payload can cause the SOAP service to fail.
  Service Unavailability: The SuccessFactors service may be temporarily unavailable or undergoing maintenance.
  
  Solutions:
  
  Check SOAP Request Format: Ensure that the SOAP request is correctly formatted and adheres to the expected schema. Validate the XML structure and required fields.
  Verify Credentials: Confirm that the authentication credentials (username, password, tokens) are correct and have the necessary permissions.
  Test Connectivity: Use tools like Postman or SOAP UI to test the connectivity to the SuccessFactors service endpoint. Check for any network issues.
  Review Data: Inspect the data being sent in the SOAP request for completeness and correctness. Ensure that all required fields are populated and valid.
  Check Service Status: Verify the status of the SuccessFactors service to ensure it is operational. You can check the SAP support portal or relevant status pages for any ongoing issues.
  Consult Logs: Review the application logs for more detailed error messages that can provide insights into the root cause of the issue.
  Contact Support: If the issue persists, consider reaching out to SAP support for assistance, providing them with the error code and any relevant logs.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Refer to the official SAP SuccessFactors documentation for guidelines on SOAP API usage and common error handling.
  Community Forums: Engage with the SAP Community or other forums where similar issues may have been discussed, as other users may have encountered and resolved the same error.
  
  By following these steps, you should be able to diagnose and resolve the HRSFEC_PTP050 SOAP request error effectively.