How To Fix HRSFEC_PTP051 - SOAP request error message: &1

SAP Error Message - Details

• Message type: E = Error

• Message class: HRSFEC_PTP -

• Message number: 051

• Message text: SOAP request error message: &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRSFEC_PTP051 - SOAP request error message: &1 ?

  The SAP error message HRSFEC_PTP051 typically indicates a problem with a SOAP request in the context of SAP SuccessFactors Employee Central (EC) integration. This error can occur for various reasons, and understanding the cause and finding a solution involves several steps.
  Possible Causes:
  
  Incorrect Endpoint URL: The SOAP request may be sent to an incorrect or outdated endpoint.
  Authentication Issues: There may be problems with the credentials used for authentication, such as expired tokens or incorrect user credentials.
  Data Format Issues: The data being sent in the SOAP request may not conform to the expected format or schema.
  Network Issues: There could be network connectivity problems preventing the request from reaching the server.
  Service Availability: The service you are trying to reach may be down or experiencing issues.
  Configuration Errors: There may be misconfigurations in the integration settings within SAP or SuccessFactors.
  
  Solutions:
  
  Check Endpoint URL: Verify that the endpoint URL in your integration configuration is correct and up to date.
  Review Authentication: Ensure that the credentials used for the SOAP request are valid and have the necessary permissions. If using tokens, check if they are still valid.
  Validate Data: Review the data being sent in the SOAP request to ensure it adheres to the expected format and schema. Use tools like XML validators to check for errors.
  Test Network Connectivity: Ensure that there are no network issues preventing the request from being sent or received. You can use tools like ping or traceroute to diagnose connectivity issues.
  Check Service Status: Verify the status of the service you are trying to access. You may need to check with your IT department or the service provider for any known outages.
  Review Configuration: Go through the integration configuration settings in both SAP and SuccessFactors to ensure everything is set up correctly.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Integration Documentation: Review the integration documentation for SAP SuccessFactors and the specific integration scenario you are working with.
  Logs and Traces: Look at the logs and traces in SAP to gather more information about the error. This can provide insights into what went wrong during the SOAP request.
  Community Forums: Consider reaching out to SAP Community forums or support for additional help and insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.