How To Fix HRSFEC_PTP048 - SOAP login/logout has failed with exception: &1

SAP Error Message - Details

• Message type: E = Error

• Message class: HRSFEC_PTP -

• Message number: 048

• Message text: SOAP login/logout has failed with exception: &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRSFEC_PTP048 - SOAP login/logout has failed with exception: &1 ?

  The SAP error message HRSFEC_PTP048 indicates that there was a failure during the SOAP login/logout process, which is often related to issues with the integration between SAP systems or with the configuration of the web services. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  Network Issues: There may be connectivity problems between the SAP system and the web service endpoint.
  Authentication Problems: Incorrect credentials or issues with the authentication method being used (e.g., Basic Authentication, OAuth).
  Configuration Errors: Misconfiguration in the SAP system or the web service settings, such as incorrect URLs or service endpoints.
  Service Availability: The web service being called may be down or not available.
  Firewall/Proxy Issues: Firewalls or proxies may be blocking the requests to the web service.
  Version Mismatch: Incompatibility between the versions of the SAP system and the web service.
  
  Solutions:
  
  Check Network Connectivity: Ensure that the SAP system can reach the web service endpoint. You can use tools like ping or telnet to test connectivity.
  Verify Credentials: Double-check the username and password being used for authentication. Ensure that they are correct and have the necessary permissions.
  Review Configuration: Go through the configuration settings in the SAP system for the web service. Ensure that the URLs and other parameters are set correctly.
  Check Service Status: Verify that the web service is up and running. You can do this by accessing the service URL directly in a web browser or using tools like Postman.
  Firewall/Proxy Settings: If applicable, check the firewall and proxy settings to ensure that they are not blocking the requests. You may need to work with your network team to resolve this.
  Update or Patch: Ensure that both the SAP system and the web service are up to date with the latest patches and updates to avoid compatibility issues.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Logs: Review the application logs in the SAP system for more detailed error messages that can provide further insights into the issue.
  Documentation: Refer to the official SAP documentation for the specific web service you are trying to use, as it may contain important configuration details and troubleshooting tips.
  
  If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance, providing them with detailed information about the error and the steps you have already taken.