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Message type: E = Error
Message class: HRSFEC_PTP -
Message number: 009
Message text: Query for Absence Data executed at &1
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HRSFEC_PTP009
- Query for Absence Data executed at &1 ?The SAP error message HRSFEC_PTP009 typically indicates an issue related to the execution of a query for absence data in the SAP SuccessFactors Employee Central module. This error can occur for various reasons, and understanding the cause and potential solutions can help in resolving it.
Cause:
- Data Availability: The absence data may not be available for the specified time period or for the employee in question.
- Authorization Issues: The user executing the query may not have the necessary permissions to access the absence data.
- Configuration Issues: There may be configuration problems in the system that prevent the query from executing correctly.
- System Performance: If the system is experiencing performance issues, it may lead to timeouts or failures in executing queries.
- Incorrect Query Parameters: The parameters used in the query may be incorrect or not aligned with the expected format.
Solution:
- Check Data Availability: Verify that the absence data exists for the specified employee and time period. You can do this by checking the employee's absence records directly in the system.
- Review Authorizations: Ensure that the user has the necessary permissions to access absence data. This may involve checking user roles and authorizations in the SAP system.
- Configuration Review: Review the configuration settings related to absence management in SAP SuccessFactors. Ensure that all necessary settings are correctly configured.
- System Performance: Monitor system performance and check for any ongoing issues. If the system is slow, consider optimizing queries or checking for background jobs that may be affecting performance.
- Validate Query Parameters: Double-check the parameters used in the query to ensure they are correct. This includes checking date formats, employee IDs, and any filters applied to the query.
Related Information:
If the issue persists after trying the above solutions, it may be necessary to contact SAP support for further assistance.
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