How To Fix HRSFEC_PTP008 - Query result HTTP Status: &1 at &2

SAP Error Message - Details

• Message type: E = Error

• Message class: HRSFEC_PTP -

• Message number: 008

• Message text: Query result HTTP Status: &1 at &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRSFEC_PTP008 - Query result HTTP Status: &1 at &2 ?

  The SAP error message HRSFEC_PTP008, which indicates "Query result HTTP Status: &1 at &2," typically arises in the context of SAP Fiori applications or SAP SuccessFactors when there is an issue with the HTTP request made to the backend system. The error message includes placeholders (&1 and &2) that would be replaced with specific HTTP status codes and additional context information, respectively.
  Cause:
  
  
  HTTP Status Code: The HTTP status code (&1) can provide insight into the nature of the error. Common status codes include:
  
  404 Not Found: The requested resource could not be found.
  500 Internal Server Error: There is a server-side issue.
  403 Forbidden: The user does not have permission to access the resource.
  401 Unauthorized: Authentication is required and has failed or has not yet been provided.
  
  
  
  Network Issues: There may be network connectivity problems between the Fiori front-end and the backend system.
  
  
  Configuration Issues: Incorrect configuration in the SAP Gateway or backend system can lead to this error.
  
  
  Authorization Issues: The user may not have the necessary permissions to execute the query.
  
  
  Service Availability: The OData service being called may not be active or properly configured.
  
  
  Solution:
  
  
  Check HTTP Status Code: Analyze the specific HTTP status code returned in the error message to determine the exact issue.
  
  
  Review Backend Logs: Check the backend system logs (e.g., transaction SLG1 for application logs) for more detailed error messages that can provide additional context.
  
  
  Verify OData Service: Ensure that the OData service being called is active and properly configured in the SAP Gateway. You can check this in the SAP Gateway Client (transaction /IWFND/GW_CLIENT).
  
  
  Check User Authorizations: Ensure that the user has the necessary authorizations to access the service. This may involve checking roles and permissions in the backend system.
  
  
  Network Connectivity: Verify that there are no network issues preventing communication between the front-end and back-end systems.
  
  
  Consult SAP Notes: Look for any relevant SAP Notes that may address known issues related to this error message.
  
  
  Testing: If possible, test the OData service directly using tools like Postman or the SAP Gateway Client to see if it returns the expected results.
  
  
  Related Information:
  
  SAP Fiori and OData Services: Understanding how Fiori applications interact with OData services can help in troubleshooting.
  SAP Gateway: Familiarity with the SAP Gateway and its configuration can be beneficial.
  Authorization Management: Knowledge of how to manage user roles and authorizations in SAP can help resolve permission-related issues.
  
  If the issue persists after following these steps, it may be necessary to engage SAP support for further assistance.