How To Fix HRSFEC_PTP011 - No JSON/XML structure found. Content is empty

HRSFEC_PTP011 - Overview

• Message type: E = Error

• Message class: HRSFEC_PTP -

• Message number: 011

• Message text: No JSON/XML structure found. Content is empty

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRSFEC_PTP011 - No JSON/XML structure found. Content is empty ?

  The SAP error message HRSFEC_PTP011: No JSON/XML structure found. Content is empty typically occurs in the context of SAP SuccessFactors when there is an issue with the data being processed, particularly when the system expects a JSON or XML structure but receives an empty response or an improperly formatted one.
  Causes:
  
  Empty Response: The API call or data retrieval process returned an empty response, which means there is no data to process.
  Incorrect Configuration: The integration or configuration settings may not be set up correctly, leading to an empty payload being sent or received.
  Data Source Issues: The source from which the data is being pulled may not have any data available, or there may be connectivity issues.
  Authorization Issues: The user or system may not have the necessary permissions to access the data, resulting in an empty response.
  Network Issues: Temporary network issues could lead to incomplete data being transmitted.
  
  Solutions:
  
  Check API Response: Verify the API