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Message type: E = Error
Message class: HRSFEC_KEY_MAPPING - Message Class for Key Mapping Logic
Message number: 032
Message text: Not Changed: Person ID &1 doesn't match to the Person UUID &2.
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
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The SAP error message HRSFEC_KEY_MAPPING032 indicates that there is a mismatch between the Person ID and the Person UUID in the system. This error typically occurs in the context of SAP SuccessFactors Employee Central (EC) integration with other SAP systems or modules.
Cause:
Data Mismatch: The Person ID (which is often a legacy identifier) does not correspond to the expected Person UUID (a unique identifier used in SuccessFactors). This can happen if:
- The employee record was modified or deleted in SuccessFactors but the corresponding record in the other system was not updated.
- There are inconsistencies in the data mapping between the two systems.
- The integration process is trying to update or retrieve data for a person that does not exist in the target system.
Integration Issues: If there are issues with the integration setup (e.g., middleware configuration, incorrect mapping), it can lead to this error.
Data Migration Issues: If data was migrated from one system to another, and the mapping between Person IDs and UUIDs was not correctly established, this error can occur.
Solution:
Verify Data Consistency:
- Check the Person ID and Person UUID in both systems to ensure they match. You can do this by querying the relevant tables or using the SuccessFactors API to retrieve the employee data.
- Ensure that the employee record exists in both systems and that the identifiers are correctly mapped.
Update Integration Configuration:
- Review the integration configuration to ensure that the mapping between Person ID and Person UUID is correctly set up.
- If using middleware (like SAP Cloud Platform Integration), check the mapping logic to ensure it is correctly transforming the data.
Data Correction:
- If discrepancies are found, correct the data in the relevant system. This may involve updating the Person ID or UUID to ensure they match.
- If the employee record has been deleted or is inactive, ensure that the integration logic handles such cases appropriately.
Consult Documentation:
- Refer to SAP documentation or notes related to the specific integration scenario you are working with. There may be specific guidelines or known issues that can help resolve the error.
Contact Support:
- If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with detailed information about the error, including the context in which it occurs.
Related Information:
By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.
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