HRSFEC_KEY_MAPPING030 - Unknown employee key (Person Id Internal &1, Employment &2, Company &3)

SAP Error Message - Details

• Message type: E = Error

• Message class: HRSFEC_KEY_MAPPING - Message Class for Key Mapping Logic

• Message number: 030

• Message text: Unknown employee key (Person Id Internal &1, Employment &2, Company &3)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRSFEC_KEY_MAPPING030 - Unknown employee key (Person Id Internal &1, Employment &2, Company &3) ?

  The SAP error message HRSFEC_KEY_MAPPING030 indicates that there is an issue with the employee key mapping in the system. Specifically, it states that the system cannot find a corresponding employee record for the provided internal person ID, employment number, and company code. This error typically occurs in the context of SAP SuccessFactors integration with SAP ERP or S/4HANA.
  Causes:
  
  Incorrect Mapping: The employee key mapping between SuccessFactors and SAP ERP/S/4HANA may not be set up correctly. This can happen if the employee data was not synchronized properly.
  Data Deletion: The employee record may have been deleted or archived in the SAP system, leading to the inability to find the specified employee key.
  Incorrect Input: The input parameters (Person ID, Employment, Company) may be incorrect or not exist in the system.
  Integration Issues: There may be issues with the integration process, such as failed data transfers or incorrect configurations in the middleware (like SAP Cloud Platform Integration).
  Timing Issues: If the employee data was recently created or modified, there may be a delay in synchronization between systems.
  
  Solutions:
  
  Verify Employee Data: Check the employee records in both SuccessFactors and SAP ERP/S/4HANA to ensure that the Person ID, Employment, and Company values are correct and exist in both systems.
  Check Key Mapping Configuration: Review the key mapping configuration in the SAP system to ensure that it is set up correctly. This includes checking the mapping tables and ensuring that the necessary entries exist.
  Re-run Integration Jobs: If there are integration jobs that transfer employee data, re-run them to ensure that the latest data is synchronized between systems.
  Check for Deletions: Investigate whether the employee record has been deleted or archived in the SAP system. If so, you may need to restore the record or update the mapping accordingly.
  Consult Logs: Review the application logs for any additional error messages or warnings that may provide more context about the issue.
  Contact Support: If the issue persists, consider reaching out to SAP support for assistance, especially if it involves complex integration scenarios.
  
  Related Information:
  
  Integration Documentation: Review the integration documentation provided by SAP for SuccessFactors and SAP ERP/S/4HANA to ensure that all steps have been followed correctly.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide patches related to this error message.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.