How To Fix HRRSM00013 - Error occurred during automatic processing of external employee data

HRRSM00013 - Overview

• Message type: E = Error

• Message class: HRRSM00 - Process External HR Master Data

• Message number: 013

• Message text: Error occurred during automatic processing of external employee data

What causes this issue?

A correctable error occurred when processing the external personnel
action (a mandatory field was blank, for example).

System Response

The HR System recognizes the data inconsistency and terminates
processing.
The processing status displayed in the worklist changes to the red
traffic light.

How to fix this error?

You must manually process the data for this personnel action of the
employee.
To do so, select an entry (employee name or a personnel number) and
carry out the <ZH>Maintain master data</> function from the
<ZH>Employee </> menu. Fix the error.
Then set the <DS:DE.RSM_STATUS2>processing status</> to one of the
following statuses:
<ZH>Employee master record created</>
<ZH>Data completely transferred, additional data still incomplete</>
<ZH>Additional data completely recorded, transferred data still
incomplete</>
Result
The status displayed in the worklist changes to the yellow traffic
light.

Error message extract from SAP system. Copyright SAP SE.

HRRSM00013 - Details

• The SAP error message HRRSM00013, which indicates that an error occurred during the automatic processing of external employee data, typically arises in the context of the SAP Human Capital Management (HCM) module, particularly when dealing with data imports or integrations from external systems.
  Causes:
  
  Data Format Issues: The data being imported may not conform to the expected format or structure. This could include incorrect data types, missing mandatory fields, or invalid values.
  Mapping Errors: There may be issues with the mapping of fields between the external data source and the SAP system.
  Authorization Issues: The user or process attempting to perform the import may not have the necessary authorizations to execute the operation.
  Configuration Errors: Incorrect configuration settings in the SAP system related to the data import process can lead to errors.
  Technical Issues: There may be underlying technical issues, such as database connectivity problems or system performance issues.
  
  Solutions:
  
  Check Data Quality: Review the external data file