How To Fix HRRSM00013 - Error occurred during automatic processing of external employee data

SAP Error Message - Details

• Message type: E = Error

• Message class: HRRSM00 - Process External HR Master Data

• Message number: 013

• Message text: Error occurred during automatic processing of external employee data

What causes this issue?

A correctable error occurred when processing the external personnel
action (a mandatory field was blank, for example).

System Response

The HR System recognizes the data inconsistency and terminates
processing.
The processing status displayed in the worklist changes to the red
traffic light.

How to fix this error?

You must manually process the data for this personnel action of the
employee.
To do so, select an entry (employee name or a personnel number) and
carry out the <ZH>Maintain master data</> function from the
<ZH>Employee </> menu. Fix the error.
Then set the <DS:DE.RSM_STATUS2>processing status</> to one of the
following statuses:
<ZH>Employee master record created</>
<ZH>Data completely transferred, additional data still incomplete</>
<ZH>Additional data completely recorded, transferred data still
incomplete</>
Result
The status displayed in the worklist changes to the yellow traffic
light.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRRSM00013 - Error occurred during automatic processing of external employee data ?

  The SAP error message HRRSM00013, which indicates that an error occurred during the automatic processing of external employee data, typically arises in the context of the SAP Human Capital Management (HCM) module, particularly when dealing with data imports or integrations from external systems.
  Causes:
  
  Data Format Issues: The data being imported may not conform to the expected format or structure. This could include incorrect data types, missing mandatory fields, or invalid values.
  Mapping Errors: There may be issues with the mapping of fields between the external data source and the SAP system.
  Authorization Issues: The user or process attempting to perform the import may not have the necessary authorizations to execute the operation.
  Configuration Errors: Incorrect configuration settings in the SAP system related to the data import process can lead to errors.
  Technical Issues: There may be underlying technical issues, such as database connectivity problems or system performance issues.
  
  Solutions:
  
  Check Data Quality: Review the external data file for any inconsistencies, missing fields, or incorrect formats. Ensure that all mandatory fields are populated and that data types match the expected formats in SAP.
  Review Mapping Configuration: Verify that the mapping between the external data fields and SAP fields is correctly configured. Make adjustments as necessary.
  Authorization Check: Ensure that the user or process executing the import has the appropriate authorizations. This may involve checking user roles and permissions in the SAP system.
  Configuration Review: Check the configuration settings related to the data import process in SAP. Ensure that all necessary settings are correctly defined.
  Error Logs: Review the application logs (transaction SLG1) for more detailed error messages that can provide insights into the specific cause of the error.
  Testing: If possible, test the import process with a smaller dataset to isolate the issue and identify any specific records that may be causing the error.
  Consult Documentation: Refer to SAP documentation or notes related to the specific version of the HCM module you are using for any known issues or additional troubleshooting steps.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the HRRSM00013 error. SAP frequently updates its knowledge base with solutions to common problems.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA30 (Maintain HR Master Data), PA40 (Personnel Actions), and SLG1 (Application Log) for troubleshooting.
  Support: If the issue persists after following the above steps, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By systematically addressing these areas, you should be able to identify and resolve the underlying cause of the HRRSM00013 error.