How To Fix HRPSGB_ME_NEW005 - ME: P45 print failed - UNSUPPORTED Tax Reference change on employee &1


SAP Error Message - Details

  • Message type: E = Error

  • Message class: HRPSGB_ME_NEW - Multiple Employment (Re-work Into STD)

  • Message number: 005

  • Message text: ME: P45 print failed - UNSUPPORTED Tax Reference change on employee &1

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message HRPSGB_ME_NEW005 - ME: P45 print failed - UNSUPPORTED Tax Reference change on employee &1 ?

    The SAP error message HRPSGB_ME_NEW005 indicates that there is an issue with printing the P45 form due to an unsupported change in the tax reference for the employee specified by &1. This error typically arises in the context of payroll processing in the UK, particularly when dealing with employee tax records.

    Cause:

    The error is usually caused by one of the following reasons:

    1. Tax Reference Change: The employee's tax reference has been changed, but the system does not support printing the P45 form with the new tax reference until certain conditions are met.
    2. Incomplete Data: The employee's payroll data may be incomplete or incorrect, leading to issues when attempting to generate the P45.
    3. Timing of Changes: Changes to the tax reference may have been made after the payroll period has been closed, which can lead to inconsistencies in the data.

    Solution:

    To resolve this error, you can take the following steps:

    1. Verify Tax Reference: Check the employee's tax reference in the system to ensure it is correct and up to date. If there has been a recent change, confirm that it has been properly recorded.

    2. Check Payroll Data: Ensure that all necessary payroll data for the employee is complete and accurate. This includes checking for any missing or incorrect entries in the employee's payroll records.

    3. Review Change Timing: If the tax reference was changed after the payroll period was closed, you may need to consult with your payroll administrator or HR department to determine the appropriate steps to take. This may involve reopening the payroll period or making adjustments.

    4. Consult Documentation: Refer to SAP documentation or support resources for specific guidance on handling tax reference changes and P45 printing issues.

    5. Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide patches or updates that address this specific error.

    Related Information:

    • P45 Form: The P45 is a document issued by an employer when an employee leaves a job. It details the employee's tax code, pay, and tax deductions for the current tax year.
    • Tax Reference: This is a unique identifier assigned to an employee for tax purposes, which is used by HM Revenue and Customs (HMRC) in the UK.
    • SAP HR Module: The Human Resources (HR) module in SAP is responsible for managing employee data, payroll processing, and compliance with tax regulations.

    By following these steps, you should be able to identify and resolve the issue causing the P45 print failure.

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