How To Fix HRPSGB_ME024 - RG export failed

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPSGB_ME - Multiple Employment Errors & Warnings

• Message number: 024

• Message text: RG export failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPSGB_ME024 - RG export failed ?

  The SAP error message HRPSGB_ME024, which indicates that the RG (Regulatory) export has failed, typically occurs in the context of the SAP Human Capital Management (HCM) module, particularly in the UK payroll processing. This error can arise due to various reasons, and addressing it usually involves a few steps to identify and resolve the underlying issue.
  Possible Causes:
  
  Data Issues: There may be missing or incorrect data in the employee records or payroll results that are required for the RG export.
  Configuration Errors: Incorrect configuration settings in the payroll schema or related infotypes can lead to export failures.
  Authorization Issues: The user executing the RG export may not have the necessary authorizations to perform the action.
  Technical Issues: There could be technical problems such as system performance issues, database locks, or other system errors that prevent the export from completing successfully.
  Version Compatibility: The version of the SAP system or the payroll software may not be compatible with the RG export process.
  
  Solutions:
  
  Check Data Completeness: Review the employee records and payroll results for any missing or incorrect data. Ensure that all required infotypes are filled out correctly.
  Review Configuration: Verify the payroll configuration settings in the system. Check the payroll schema and ensure that all necessary rules and functions are correctly defined.
  User Authorizations: Ensure that the user has the appropriate authorizations to execute the RG export. This may involve checking roles and permissions in the SAP system.
  System Logs: Check the system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the failure.
  Re-run the Export: After addressing any identified issues, attempt to re-run the RG export process.
  Consult SAP Notes: Look for relevant SAP Notes that may address this specific error. SAP frequently releases notes that provide fixes or workarounds for known issues.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PC00_M99_CEDT (for RG export) and PC00_M99_CEDT (for payroll processing).
  Documentation: Review SAP documentation related to UK payroll and RG export processes for additional guidance.
  Testing: If possible, test the RG export in a development or quality assurance environment to identify and resolve issues before executing in production.
  
  By following these steps, you should be able to diagnose and resolve the HRPSGB_ME024 error effectively.