How To Fix HRPSGB_LG027 - Employee's Payroll Record is missing

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPSGB_LG - HR GB PS Messages for Local Government

• Message number: 027

• Message text: Employee's Payroll Record is missing

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPSGB_LG027 - Employee's Payroll Record is missing ?

  The SAP error message HRPSGB_LG027 indicates that an employee's payroll record is missing. This error typically arises in the context of payroll processing within the SAP Human Capital Management (HCM) module, particularly in the UK payroll system.
  Cause:
  
  Missing Payroll Data: The employee may not have any payroll data recorded for the specified period. This can happen if the employee was not processed for payroll or if the payroll run was not executed correctly.
  Incorrect Infotype Records: The relevant infotypes (such as IT0008 for Basic Pay or IT0014 for Recurring Payments/Deductions) may not be correctly maintained or may be missing.
  Incorrect Payroll Period: The payroll period being processed may not align with the periods for which the employee has been set up in the system.
  Data Deletion: Payroll records may have been deleted or not created due to errors in previous payroll runs.
  Configuration Issues: There may be configuration issues in the payroll schema or rules that prevent the payroll record from being generated.
  
  Solution:
  
  Check Infotype Records: Verify that the necessary infotypes for the employee are correctly maintained. Ensure that the employee has valid entries in IT0008 (Basic Pay) and any other relevant infotypes.
  Run Payroll: If the employee has not been included in a payroll run, ensure that the payroll is executed for the relevant period. This may involve running the payroll simulation or the actual payroll run.
  Review Payroll Period: Confirm that the payroll period you are trying to process is valid and that the employee is active during that period.
  Check for Deletions: Investigate if any payroll records were inadvertently deleted. If so, you may need to restore them or reprocess the payroll.
  Consult Configuration: If the issue persists, consult with your SAP HCM configuration team to ensure that the payroll schema and rules are correctly set up for the employee's payroll processing.
  Use Transaction Codes: Utilize transaction codes like PA20 (Display HR Master Data) to check the employee's records and PA03 (Maintain Payroll Area) to review payroll area settings.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Documentation: Review SAP documentation related to payroll processing and infotype management to ensure compliance with best practices.
  Testing: If changes are made, conduct thorough testing in a development or quality assurance environment before applying changes to the production system.
  
  If the problem persists after following these steps, it may be beneficial to engage with SAP support or a consultant who specializes in SAP HCM for further assistance.