How To Fix HRPSGB023 - Infotype &1 has no records at &2

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPSGB - HR PS Great Britain

• Message number: 023

• Message text: Infotype &1 has no records at &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPSGB023 - Infotype &1 has no records at &2 ?

  The SAP error message HRPSGB023 indicates that the specified infotype (denoted by &1) has no records for the given date (denoted by &2). This error typically occurs in the Human Resources (HR) module when trying to access or process employee data that does not exist for the specified infotype and date.
  Cause:
  
  No Data Entry: The most common cause is that there are simply no records entered for the specified infotype for the employee on the given date.
  Incorrect Date: The date specified may not correspond to a period where data exists. For example, if you are looking for records in the future or a date that has not been processed yet.
  Data Deletion: Records may have been deleted or archived, leading to the absence of data for that infotype.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view the records, which can lead to the perception that no records exist.
  
  Solution:
  
  Check Data Entry: Verify if the infotype has been populated with data for the employee in question. You can do this by navigating to the relevant infotype in the SAP HR module (e.g., PA30 for maintaining HR master data).
  Verify Dates: Ensure that the date you are querying is correct and falls within the range of valid records for that infotype.
  Review Deletions/Archiving: Check if the records have been deleted or archived. If they have been archived, you may need to retrieve them from the archive.
  Authorization Check: Ensure that you have the necessary permissions to view the records for the specified infotype. You may need to consult with your SAP security team if you suspect authorization issues.
  Consult Documentation: If you are unsure about the infotype or its expected data, refer to SAP documentation or consult with an HR functional consultant.
  
  Related Information:
  
  Infotypes: Infotypes are data structures in SAP HR that store specific types of information about employees (e.g., personal data, payroll data, etc.). Each infotype has a unique number and serves a specific purpose.
  Transaction Codes: Common transaction codes related to HR data management include:
  
  PA30: Maintain HR Master Data
  PA20: Display HR Master Data
  PA40: Personnel Actions
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the specific infotype or error message.
  
  If the issue persists after checking the above points, it may be beneficial to involve your SAP support team or consult with an SAP HR expert for further investigation.