How To Fix HRPSGB009 - Read of RGDIR failed

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPSGB - HR PS Great Britain

• Message number: 009

• Message text: Read of RGDIR failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPSGB009 - Read of RGDIR failed ?

  The SAP error message HRPSGB009: Read of RGDIR failed typically occurs in the context of SAP HR (Human Resources) and is related to issues with reading the directory of personnel data. This error can arise due to various reasons, including configuration issues, data inconsistencies, or problems with the underlying database.
  Causes:
  
  Database Issues: There may be problems with the database that prevent the system from accessing the required data.
  Authorization Problems: The user may not have the necessary authorizations to access the RGDIR table or related data.
  Configuration Errors: Incorrect configuration in the HR module or related settings can lead to this error.
  Data Inconsistencies: Missing or corrupted data in the personnel records can cause read failures.
  System Performance: If the system is under heavy load, it may lead to timeouts or failures in reading data.
  
  Solutions:
  
  Check Authorizations: Ensure that the user has the necessary authorizations to access the HR data. This can be done by reviewing the user's roles and permissions.
  Database Check: Verify the health of the database. Check for any locks, performance issues, or errors in the database logs.
  Configuration Review: Review the configuration settings in the HR module to ensure they are set up correctly. This may involve checking the infotypes and related settings.
  Data Consistency Check: Run consistency checks on the personnel data to identify and correct any inconsistencies. This can be done using transaction codes like PA30 or PA40.
  System Performance Monitoring: Monitor the system performance to identify any bottlenecks. If the system is under heavy load, consider optimizing performance or scheduling heavy jobs during off-peak hours.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error. SAP frequently releases updates and patches that can resolve known issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA30 (Maintain HR Master Data), PA40 (Personnel Actions), and SE11 (Data Dictionary) to investigate the issue further.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including any relevant logs or screenshots.
  Documentation: Review SAP documentation related to HR data management and error handling for additional insights.
  
  By following these steps, you should be able to diagnose and resolve the HRPSGB009 error effectively.