How To Fix HRPIQET069 - Conversion is not possible; internal credit type is not available

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPIQET - External Academic Work/Grades/Credits/Qualifications

• Message number: 069

• Message text: Conversion is not possible; internal credit type is not available

What causes this issue?

The system could not find the standard credit type for your university.

System Response

The system has not converted the external credits to the internal
credit type.

How to fix this error?

Ask you system administrator to make the necessary settings for
conversion of external credits.

Procedure for System Administrators

Specify the required internal credit type for the function module call,
or maintain a standard credit type for your university.
You maintain the standard credit type for your university in view
V_T77S0_PIQ01 (<ZK>Credit Type for Internal Academic Achievements</>).

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPIQET069 - Conversion is not possible; internal credit type is not available ?

  The SAP error message HRPIQET069: "Conversion is not possible; internal credit type is not available" typically occurs in the context of SAP's Human Capital Management (HCM) or Employee Self-Service (ESS) modules, particularly when dealing with internal credit types in the context of employee training, education, or similar activities.
  Cause:
  This error usually arises due to one of the following reasons:
  
  
  Missing Configuration: The internal credit type that the system is trying to use for a specific transaction or process is not configured in the system. This could be due to missing entries in the relevant configuration tables.
  
  
  Incorrect Data Entry: The data being processed may reference an internal credit type that does not exist or is not active in the system.
  
  
  Authorization Issues: The user may not have the necessary authorizations to access or use the specified internal credit type.
  
  
  System Updates or Changes: Recent changes or updates to the system may have affected the availability of certain internal credit types.
  
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Configuration:
  
  Go to the configuration settings for internal credit types in the SAP system. This is usually found in the IMG (Implementation Guide) under the relevant HCM or training modules.
  Ensure that the internal credit type in question is defined and active.
  
  
  
  Verify Data:
  
  Check the data being processed to ensure that it references a valid internal credit type. This may involve reviewing the transaction or process that triggered the error.
  
  
  
  User Authorizations:
  
  Ensure that the user encountering the error has the necessary authorizations to access and use the internal credit type. This may involve checking user roles and permissions.
  
  
  
  Consult Documentation:
  
  Review any recent changes or updates to the system that may have impacted the configuration of internal credit types. Consult SAP documentation or release notes for any relevant information.
  
  
  
  Testing:
  
  After making any changes, perform a test transaction to ensure that the error no longer occurs.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific fixes or patches related to this error. You can search for the error message or related keywords in the SAP Support Portal.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as SPRO for configuration or SE11 for data dictionary checks.
  Documentation: Review SAP HCM documentation for detailed information on internal credit types and their configuration.
  
  By following these steps, you should be able to identify and resolve the cause of the HRPIQET069 error in your SAP system.