How To Fix HRPIQ00HRBP312 - Tolerance group is mandatory field; enter a generic entry for toleran grp

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPIQ00HRBP - Messages for customizing check (English)

• Message number: 312

• Message text: Tolerance group is mandatory field; enter a generic entry for toleran grp

What causes this issue?

Tolerance group is a required field for creating a contract account. The
SAP System determines the tolerance group through the student's
attributes. If you want to create a contract account for a student,
you must make sure the SAP System can determine a tolerance group for
each student.

System Response

The SAP System cannot create a contract account or a student for the
student who has not been assigned a tolerance group.

How to fix this error?

Please maintain a generic entry with * in all key fields and maintain a
default tolerance group for the generic situation.
<DS:SIMG.CM_XX_345>Define Interest Key, Tolerance Group, and Clearing
Category</> in customizing for <LS>Student Lifecycle Management </>under
<LS>Master Data in Student Lifecycle Management -> Student Contract
Accounts (Student Accounts) -> Basic Settings for Student Contract
Accounts</>.
The <LS>Maintain Correspondence and Dunning</> screen appears.
Choose <LS>New</>.
In the <LS>ST Group</> field, enter a <LB>*</>.
In the <LS>ST Fee Category</> field, enter a <LB>*</>.
In the <LS>ST org. ID </>field, enter a <LB>*</>.
Choose<LS> Enter.</>
In the <LS>IK</> field, select <LB>an interest key.</>
In the <LS>Tolerance </>field, select <LB>a default tolerance group</>.
In the <LS>CLCat.</> field, select <LB>a clearing category</>.
Save your work.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPIQ00HRBP312 - Tolerance group is mandatory field; enter a generic entry for toleran grp ?

  The SAP error message HRPIQ00HRBP312 indicates that a "tolerance group" is a mandatory field that needs to be filled in, and it is specifically related to the configuration of the Human Resources (HR) module, particularly in the context of personnel administration or time management.
  Cause:
  This error typically occurs when you are trying to create or modify a record in the SAP system (such as a personnel record or time entry) and the system requires a tolerance group to be specified. The tolerance group is used to define certain parameters for payroll processing, time evaluation, or other HR-related calculations. If this field is left blank, the system will throw this error.
  Solution:
  To resolve this error, you need to enter a valid tolerance group in the relevant field. Here are the steps you can take:
  
  
  Identify the Context: Determine where you are encountering the error (e.g., in a specific transaction or infotype).
  
  
  Access the Relevant Infotype: If you are working with a specific infotype (like IT0001 for Organizational Assignment), navigate to that infotype.
  
  
  Enter Tolerance Group:
  
  Look for the field labeled "Tolerance Group" or similar.
  Enter a valid tolerance group. If you are unsure which tolerance group to use, consult your HR or payroll configuration documentation or speak with your SAP HR administrator.
  
  
  
  Save Changes: After entering the required information, save your changes and check if the error persists.
  
  
  Related Information:
  
  Tolerance Groups: These are typically defined in the SAP system and can be configured based on organizational needs. They may relate to specific employee groups, payroll areas, or other criteria.
  Configuration: If you do not have a tolerance group defined, you may need to configure it in the SAP system. This usually requires access to the SAP Customizing Implementation Guide (IMG) and may involve working with a consultant or someone with the appropriate authorization.
  Documentation: Refer to SAP Help documentation or your organization's internal documentation for more details on how to set up and manage tolerance groups.
  
  If you continue to experience issues after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who specializes in SAP HR.