How To Fix HRPIQ000709 - Both external and internal academic achievements are missing

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPIQ000 - Messages in Development Class PMIQ

• Message number: 709

• Message text: Both external and internal academic achievements are missing

What causes this issue?

External academic achievements are:
External subjects (SU)
External qualifications (EQ)
Internal academic achievements are:
Modules (SM)
Internal qualifications (CQ)

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPIQ000709 - Both external and internal academic achievements are missing ?

  The SAP error message HRPIQ000709, which states "Both external and internal academic achievements are missing," typically occurs in the context of the SAP Human Capital Management (HCM) module, particularly when dealing with the management of employee qualifications and academic records.
  Cause:
  This error message indicates that the system is unable to find any academic achievements (both internal and external) for a specific employee or candidate. This can happen due to several reasons:
  
  Missing Data: The employee or candidate does not have any academic achievements recorded in the system.
  Incorrect Configuration: The system may not be properly configured to recognize or display the academic achievements.
  Data Entry Errors: There may have been errors during data entry, leading to missing or incorrectly linked academic records.
  Authorization Issues: The user may not have the necessary permissions to view or enter academic achievements.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Academic Records:
  
  Navigate to the employee or candidate's profile in the SAP system.
  Verify if there are any academic achievements recorded. If not, you will need to enter the relevant data.
  
  
  
  Enter Missing Achievements:
  
  If the academic achievements are indeed missing, you can add them through the appropriate transaction (e.g., PA30 for employee master data).
  Ensure that both internal (e.g., training courses, certifications) and external (e.g., degrees from universities) achievements are entered.
  
  
  
  Review Configuration:
  
  Check the configuration settings in the SAP system to ensure that the academic achievements are set up correctly.
  Consult with your SAP HCM administrator or technical team if you suspect configuration issues.
  
  
  
  Data Entry Validation:
  
  Ensure that the data entered is accurate and complete. Double-check for any typos or missing fields.
  
  
  
  Authorization Check:
  
  Verify that the user has the necessary permissions to view and edit academic achievements. If not, contact your system administrator to adjust the user roles.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on handling academic achievements in your version of SAP.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA30 (Maintain HR Master Data) and PA20 (Display HR Master Data) for managing employee records.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Training: Consider training sessions for HR personnel on how to manage academic achievements effectively within the SAP system.
  
  By following these steps, you should be able to resolve the HRPIQ000709 error and ensure that the academic achievements are properly recorded in the SAP system.