How To Fix HRPFD12007 - Account is locked

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPFD12 - HR-PF: Pensionfund Belgium

• Message number: 007

• Message text: Account is locked

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPFD12007 - Account is locked ?

  The SAP error message HRPFD12007, which states "Account is locked," typically occurs in the context of Human Resources (HR) or Personnel Administration modules. This error indicates that the user account or the employee's personnel number is locked, preventing access to certain functionalities or data.
  Causes:
  
  User Account Lock: The user account may be locked due to multiple failed login attempts or administrative actions.
  Employee Record Lock: The employee's personnel number may be locked due to various reasons, such as:
  
  The employee is on leave or has been terminated.
  The employee's record is being processed or updated by another user.
  The employee's status is set to inactive or locked in the system.
  
  
  
  Solutions:
  
  
  Unlock User Account:
  
  If the issue is with a user account, an administrator can unlock the account using transaction code SU01 (User Maintenance). The administrator should:
  
  Enter the user ID.
  Check the "Lock" status and unlock the account if necessary.
  
  
  
  
  
  Unlock Employee Record:
  
  If the issue is with an employee's personnel number, the HR administrator should:
  
  Check the employee's status in the system using transaction code PA20 (Display HR Master Data) or PA30 (Maintain HR Master Data).
  Ensure that the employee's record is not locked or inactive. If it is, the administrator may need to update the employee's status or unlock the record.
  Verify if there are any ongoing processes (like payroll processing) that might be locking the record.
  
  
  
  
  
  Check Authorization:
  
  Ensure that the user has the necessary authorizations to access the employee records. This can be checked in transaction code SU53 (Display Authorization Check) after the error occurs.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to HR module errors for any specific guidance or patches that may address the issue.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SU01: User Maintenance
  PA20: Display HR Master Data
  PA30: Maintain HR Master Data
  SU53: Display Authorization Check
  
  
  
  SAP Notes: Check SAP Notes for any known issues or updates related to this error message. You can search for HRPFD12007 in the SAP Support Portal.
  
  
  User Training: Ensure that users are trained on proper login procedures and understand the implications of account locking.
  
  
  If the issue persists after trying the above solutions, it may be necessary to consult with your SAP Basis team or SAP support for further assistance.