How To Fix HRPBSUS402 - Please input reference consolidated case number

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPBSUS - Message Class For Public Sector(USA)

• Message number: 402

• Message text: Please input reference consolidated case number

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPBSUS402 - Please input reference consolidated case number ?

  The SAP error message HRPBSUS402, which states "Please input reference consolidated case number," typically occurs in the context of the SAP Human Capital Management (HCM) module, particularly when dealing with employee data or case management functionalities.
  Cause:
  This error usually arises when the system expects a reference to a consolidated case number, but it has not been provided. This can happen in various scenarios, such as:
  
  Missing Input: The user has not entered a required field for a consolidated case number.
  Incorrect Configuration: The system may not be properly configured to handle consolidated cases, leading to the requirement for a reference number.
  Data Entry Error: There may be a typographical error or oversight in the data entry process.
  
  Solution:
  To resolve the HRPBSUS402 error, you can take the following steps:
  
  
  Check Input Fields: Ensure that you have entered all required fields, particularly the reference consolidated case number. If it is a mandatory field, it must be filled out correctly.
  
  
  Verify Configuration: If you are an administrator or have access to configuration settings, check the settings related to case management in the SAP HCM module. Ensure that the system is set up to handle consolidated cases appropriately.
  
  
  Consult Documentation: Review any relevant SAP documentation or user manuals that pertain to the specific transaction or process you are working on. This may provide insights into the expected inputs.
  
  
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP Help Portal for further assistance. They may provide specific guidance based on your system configuration and version.
  
  
  User Training: If this error is common among users, consider providing additional training or resources to ensure that all users understand the requirements for entering consolidated case numbers.
  
  
  Related Information:
  
  SAP Notes: Check for any SAP Notes related to HRPBSUS402 for patches or updates that may address this issue.
  Transaction Codes: Familiarize yourself with the relevant transaction codes in SAP HCM that may involve case management, as this can help in understanding where the error is occurring.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to address the HRPBSUS402 error effectively.