How To Fix HRPBSUS228 - Error on finding record of receiving donation for recipient &1.

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPBSUS - Message Class For Public Sector(USA)

• Message number: 228

• Message text: Error on finding record of receiving donation for recipient &1.

What causes this issue?

While deleting a record of donation to another employee, the system
cannot find the recipient's record of receiving sick leave hours.
A donation from one employee to another employee produces two records:
one is for the donor and the other is for the recipient. Both records
have the same date and number of hours. Therefore, while deleting
donor's record, recipient's record must also be removed at the same
time.
The reasons for not being able to remove recipient's record may be the
recipient's record is locked, the recipient is removed from the system,
the recipient's record is modified, RFC (Remove Function Call) errors,
etc.

System Response

The record of the donor is deleted, but the action of removing
recipient's record is not executed.

How to fix this error?

User needs to examine the potential inconsistency between the donor and
the recipient, and make necessary adjustment.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPBSUS228 - Error on finding record of receiving donation for recipient &1. ?

  The SAP error message HRPBSUS228, which states "Error on finding record of receiving donation for recipient &1," typically occurs in the context of the SAP Human Resources module, particularly when dealing with payroll or employee benefits related to donations or contributions.
  Cause:
  
  Missing Data: The error often arises when the system cannot find a record for the specified recipient (indicated by &1). This could be due to missing or incorrect data in the database.
  Incorrect Configuration: There may be issues with the configuration of the donation processing in the system, such as incorrect settings in the relevant infotypes or tables.
  Data Consistency Issues: There might be inconsistencies in the data, such as records that have been deleted or not properly updated.
  Authorization Issues: The user may not have the necessary permissions to access the records related to donations.
  
  Solution:
  
  Check Recipient Data: Verify that the recipient ID (the value represented by &1) exists in the system. Ensure that the recipient has a valid record in the relevant infotypes.
  Review Configuration: Check the configuration settings for donation processing in the SAP system. Ensure that all necessary parameters are correctly set up.
  Data Consistency Check: Run data consistency checks to identify any discrepancies in the database. This may involve checking related tables and infotypes for missing or incorrect entries.
  Authorization Check: Ensure that the user encountering the error has the appropriate authorizations to access the donation records. This may involve checking user roles and permissions.
  Consult Documentation: Refer to SAP documentation or notes related to HR donation processing for any specific guidance or known issues.
  Contact Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance.
  
  Related Information:
  
  Infotypes: Familiarize yourself with the relevant infotypes related to donations, such as infotype 0580 (Donations) or any custom infotypes that may be in use.
  Transaction Codes: Use transaction codes like PA20 (Display HR Master Data) or PA30 (Maintain HR Master Data) to check the recipient's records.
  SAP Notes: Search for SAP Notes related to HRPBSUS228 for any patches or updates that may address this specific error.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution.