How To Fix HRPBSSG878 - RPUPBSR8: Unable to print Pension/Death Paper

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPBSSG - Message Class For Public Sector(Singapore)

• Message number: 878

• Message text: RPUPBSR8: Unable to print Pension/Death Paper

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPBSSG878 - RPUPBSR8: Unable to print Pension/Death Paper ?

  The SAP error message HRPBSSG878 RPUPBSR8: "Unable to print Pension/Death Paper" typically occurs in the context of the SAP Human Capital Management (HCM) module, particularly when dealing with pension or death benefit documentation. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  Missing Configuration: The necessary configuration for printing pension or death papers may not be set up correctly in the system.
  Authorization Issues: The user may not have the required authorizations to execute the printing function.
  Data Issues: There may be missing or incorrect data in the employee's master data or infotype records that are required for generating the document.
  Form Issues: The print form (Smart Form or SAPscript) used for generating the document may not be correctly defined or may be missing.
  Technical Issues: There could be underlying technical issues, such as problems with the print spooler or printer settings.
  
  Solutions:
  
  Check Configuration: Ensure that the configuration for pension and death paper printing is correctly set up in the system. This includes checking the relevant infotypes and settings in the HCM module.
  Review Authorizations: Verify that the user has the necessary authorizations to print the documents. This can be done by checking the user's role and authorization profiles.
  Validate Data: Check the employee's master data and infotype records for completeness and accuracy. Ensure that all required fields are filled out correctly.
  Inspect Print Forms: Review the Smart Form or SAPscript used for printing. Ensure that it is correctly defined and activated. You may need to consult with a technical consultant if there are issues with the form.
  Check Print Spooler: Investigate the print spooler settings and ensure that the printer is correctly configured and operational. You can check the spool requests in transaction SP01.
  Debugging: If the issue persists, consider debugging the program (RPUPBSR8) to identify any specific points of failure.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA20 (Display HR Master Data), PA30 (Maintain HR Master Data), and SP01 (Spool Request).
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide patches and updates.
  Documentation: Review SAP documentation related to HCM and the specific processes for pension and death benefit management.
  Consulting Support: If the issue cannot be resolved internally, consider reaching out to SAP support or a qualified SAP consultant for assistance.
  
  By following these steps, you should be able to diagnose and resolve the error message HRPBSSG878 RPUPBSR8 effectively.